Episode Gading Serpong
About Episode Gading Serpong
At Episode Gading Serpong, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Tangerang with ease by utilizing the services provided by taxi and shuttle.For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations at Episode Gading Serpong also include unique design elements like a separate living room. A number of rooms feature television for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, instant coffee, instant tea and mini bar.Episode Gading Serpong offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Episode Gading Serpong, you can always indulge in a scrumptious meal on-site.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Episode Gading Serpong, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At Episode Gading Serpong, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage and spa for ultimate relaxation.At Episode Gading Serpong, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat. License Number(s): 55110
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
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Nice hotel in gading serpong, clean
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pool to small, phone broken, shower broken, room service takes to long, refrigerator smells
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Encountered Miss Nidya and Miss Jasmine during check in and later when I wanted to extend my room for 1 night. Both of them were very friendly and professional. Which made checking in a breeze! The cleanliness was as expected. The room size (got myself an upgrade) was great! A nice way to start my holiday. Breakfast buffet was quite extensive but the place can be a bit crowded (non guests can also enjoy breakfast as regular patrons). Well, the breakfast room itself can be a bit too crowded. But that's the only thing that I can think of.
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views, cleans, convenience, comfortable with room equipments the telephone rings, but can't pick up the phone. kept rings without someone speaking. i'm been there alone and i prefer single bed. No need two beds, i scare to wake and beside the empty bed like someone else sleeping there which invisible. LOL, LOL...
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Room was OK. Location is Ok. Breakfast is very large, the food is too cold. Too much prepared in advance, the food is becoming old and the quality is not nice anymore.
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noise from road despite high floor
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Good
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The service staff were great. Hotel rooms were spacious. The airconditioning in the rooms were not designed well, the air directly goes to your head when sleeping. The rooms we stayed at 1516 did not have a view.
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Superb
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Very good
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Nope, everything is great
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Everything is perfect. Even the view from the room is mesmerizing. Breakfast service offers lot of varieties. Waiting for elevator can be long especially during breakfast and checkout time.
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Superb
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None
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I like the staffs the most! They are so friendly and nice! I LOVE THEM ALL! Also, they bring Indonesian culture into their hotel. They also recognize Peranakan culture as theirs too which makes me happy as an Indonesian-Chinese. The food are GREAT! But I wish in the future, they provide empek2, otak2, and martabak too. The room is so beautiful too and really2 has Peranakan style. It felt like I lived in an old time The spa is also very recommended! Want to try other massage in the future. The first is the room: too small despite it's really fancy and I don't think it's worth my money. The second is the location: How on earth are you so near to the Summarecon Serpong Mall yet feel so far? I think it's because of the bad city design. This is not the hotel's fault, but I just need to say it. I love to walk; I can walk for almost two hours nonstop. IMO, the mall is very near the hotel, but it's so hard to walk. Why is there no zebra cross in this kind of modern area? I need to take a grab just to go to a nearby place. I feel so lazy. One other thing about the location is why there are so many bars. I don't mind people go to bars, it's their choice, but during weekend, those bars have music blaring non-stop for hours since the afternoon! It's really annoying and so selfish of them to force other people to hear their bad music and bad voice! You guys need to do something about this! Especially when you guys moved me to the other side of the room. I was so disappointed, all the positive feelings are gone after I saw my new room. I don't mean it's bad, it's a good place for 2 people, but I traveled alone, I want a single king size bed with one long guling (dutch wife and yeah, I know it's not really a guling but for me it's a substitute for a guling). I also felt scammed by the hotel, you guys should warn me so I don't need to move to the other side of the hotel at the very last day of my stay. I'd rather you tell me at the very beginning than this. I was sick back then, I tried to sleep at 15:00, but I couldn't because of those selfish narcissistic people who sing very badly trying to destroy other people's vacation and stay. I also hear many selfish narcissistic with raging motors. I don't know if it's the hotel's fault for not using thick glasses or because of the city planner or maybe someone else.
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Very good
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Exceptional
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Exceptional
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The food was great. They have different varieties of foods. The lift took so long to get up and down. They need to upgrade their lifts, because they have a lot of guess which is nice. And then the room where we stay 1704, the telephone always beeping every after 30 seconds day & night. It's disturbing especially at night when we're sleeping.
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Breakfast buffet, cleanses of the hotel, staff in the hotel First they charged me for a broken glass… Second they didn’t want to give me an invoice for my stay - unbearable. The workers at the checkout have been very arrogant
