THE IMPERIAL HOTEL & Spa
About THE IMPERIAL HOTEL & Spa
At The Imperial Hotel & spa, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Gangtok with ease by utilizing the services provided by taxi, car hire and shuttle.For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as express check-in or check-out and luggage storage.At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter.Desire to unwind? Make the most of your visit at The Imperial Hotel & spa with accessible amenities such as daily housekeeping. At The Imperial Hotel & spa, each day commences with a scrumptious breakfast offered at no additional cost. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At The Imperial Hotel & spa, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine.An evening spent at hotel's casino can offer as much enjoyment as venturing out with your fellow travelers. At The Imperial Hotel & spa, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by paying a visit to massage and spa for ultimate relaxation.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Express check-in / check-out
- Dry cleaning
- Luggage storage
- Spa / sauna
- Public transit access
- Airport shuttle
- Smoke-free property
Reviews
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Disappointing
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Superb
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Very good
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Pleasant
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Superb
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It’s very clean & calm ,specially manager Mohit sarker was too supportive & well mannered. Quite far from the Center but didn’t mentioned that properly in fact there are need vehicle to go Center
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Rude and ill informed staff
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Exceptional
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Worst experience geyser not working and the staff was very rude offered zero help
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Superb
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Pleasant
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Food and service Sanitation
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Very nice &staf
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Room size Damp smell in room, slow breakfast service They charge 2% on credit card transactions. What era are they in yet
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MANAGER BEHAVIOUR IS RUDELY CHANGE THE MANAGER
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Tv worked They gave a table fan Staff was responsive Wash basin outlet was leaking Bathroom was very small and a little smelly Room had a cockroach roaming around
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Good Good
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Staffs were quite helpful and decent.We took a package from them which was quite good. We stayed there for 2 days.Book the hotel before reached there.Booked two room for 3 of us.The hotel didn’t meet our expectations.location was far away from MG marg,the taxi charges almost 400 to 500 for visiting mg marg once at a time and nearby no good place for eatout.Bedsheets,pillows were unclean,bedsheets had stains.Because of a weird smell we told them to change our room,they changed the room after one day,but that room's washroom was not clean and handshwer was not working.They didn’t provide necessary items properly.Had to call them repeatedly.Rooms were damp.we ordered one night's dinner from there which was totally tasteless.Overall it was just not worth the money.Very very disappointing,dont know why people rated it in so good way.
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Good
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Exceptional
