Grace Samudera Hotel
About Grace Samudera Hotel
Experience an abundance of unparalleled facilities and features at Grace Samudera Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as luggage storage and safety deposit boxes.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Grace Samudera Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with blackout curtains and air conditioning for your convenience. A few accommodations within Grace Samudera Hotel offer unique design elements such as a balcony or terrace. Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms within the hotel, a refrigerator, bottled water and instant tea is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests.
Amenities
- On-site parking
- 24-hour front desk
- Café / coffee shop
- Business center
- Luggage storage
- In-room refrigerator
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Exceptional
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Superb
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Very poor
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Very good
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the breakfast was horrible. They mention few option on the menu board. However it was completely fraud. They are always out of stock regarding other options no matter how early you arrived. The first day of my stay (21st May), we went for breakfast around 8:00 am, for 4 breakfast voucher,they gave me 6 eggs and 2 bowl of beef noodle. And second day, they did the same thing claiming the option A was out of stock again while is was 8:20am. If you can’t offer the proper meal options as mentioned on the menu, why don’t just discard it…….. I was furious, even talked with the staff who supposed to be in charge on the phone. No action was taken after hearing my complaint and request, and this staff just explained that they didn’t prepare enough meal option due to the low occupancy of the season. as I see, all the other customers who came for the breakfast on the day was also quite upset.
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Very good
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The staff is friendly... No need deposit just full payment... Include free breakfast... Nice sea view...Sea is so beautiful at morning... & night view also very good... Got balcony but quite scary... The room floor is dusty & a bit smelly maybe because the people bring wet clothes from island.,. The bed linen is smelly & curtain got stain... I love the hotel for their view.. But maybe they still new.. Need more improvement in cleanliness as customer need a good room to rest...
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OK. Breakfast was served at a kopitiam nearby as the hotel does not have an F&B facility. The lobby is too small and does not have enough sofas or chairs for guests to sit, especially when need to wait for a taxi or a friend to come to meet. The wifi is open and unsecured. Please have secured wifi for guests. This is the part I did not like the most.
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Great location for Semporna waterfront Overpriced in my opinion. I paid RM250 plus RM10 for one night. Very clean and a brand new Hotel. On arrival I was asked for a RM100 deposit, taken on my credit card. This is a pre-auth type arrangement but it takes a week to reconcile with the bank. Breakfast was not served in the Hotel, it is served in a little cafe/restaurant about 200 metres away, they don't tell you that when you book. Chair at the desk broke as soon as I sat in it but they changed it immediately. Lock on door would not work properly but they attempted to mend it. Room safe needed resetting. Room very nice. Bed very comfortable.
