Intown Suites Extended Stay Phoenix Az - Gilbert

Kitchen was ok. Staff just came in without announcing themselves.

HORRIBLE

Staff was amazing and helpful. Location was great. Near any store you can think of. Circle k and a really good restaurant is in walking distance.

Were there little flaws? Yes. Were they tolerable? Absolutely. Read all the information about the place before you book. Go to their actual website and it’ll say that the pictures are staged. It says they only clean the rooms once a week. Etc. The staff at the Gilbert location were awesome from the front desk, to maintenance, to housekeeping. Our floors were dirty but we asked the housekeeper to clean it and he did. We did see a couple bugs but the maintenance guy explained that they had just fumigated recently so they were seeing some come out more but we only saw them when we checked in and never again. Our room did smell like it used to be a smoking room, and I’m sure if we asked to be moved they would have, but we loved the location of our room so we stayed and just bought an odor neutralizer that we used every day before we left. They also don’t give you new towels. You get one set and you have to wash them. They were a little small for my fluffy figure so I just went and bought a couple $7 towels for myself from Walmart. If you go in knowing you’re paying less than any other hotel so there are going to be a few things that may come up, you’ll love the place. And yes, I will absolutely be staying there every time we go to Arizona!

Atmosphere was friendly and open. Staff and maintenance are doing a great job. Pool was clean and the kitchen was in excellent shape. Awesome in all aspects.

Yes and yes

Yes

Two burner stove, but no pots or pans. Room was very clean, nice shower, lots of shelves. Comfortable bed. Brewery next door has great food and wonderful patio.

It wasn’t remodeled and druggies and low income people live there I brought a baby and had to stay in a dirty smoked in room where the smell of marijana wafted in from the unit next to me where the resident offered my grand daughter marijuana and housekeeping smoked in the room while they cleaned it with the door open and I had bugs let in to my room

Everything was fine.

The pool is cute the room is not as shown in the picture if you stay longer you have to buy your own toilet paper and you are required to wash your own towels and wash clothes and bedding there is no place for snacks they have a laundry room that sells soda for $2.30 I work over night and then once a week they do a required cleaning which you can’t refuse and which is during the time I should be sleeping because I work overnight on the day they clean. Don’t get me wrong everybody is nice just think if I’m spending almost $1,000 every 2 weeks they should have a snack vending machine and provide toilet paper and clean towels and change the bedding also once a month they spray for pests which falls on the day I work that night which keeps me up even longer

The maintenance guy there is a perv and likes to walk in your room without permission

Everything was cool

Thrrr is nothing

Was ok

Little dirty on my opinion

The room was extremely clean the housekeeper Wanda on the third floor is the best housekeeper that I've ran across in a hotel in a long time

Room was good, but the kitchen was basically unusable because there were no utensils, cutlery, or pots/pans to cook. Most travellers won’t carry these items, so calling it a “kitchen” is misleading unless basic cookware is provided. Please add essentials (pots/pans, plates/bowls, cutlery, cooking utensils) for guests.

Cons: shower water lukewarm at best. Furniture worn and shabby. Bedding thin. Bedding, furniture, and curtains have cigarette burns. Limited office hours.

Clean room with a kitchenette but it didn't have that hot of water in the bathroom.