Casus Dream Hotel
About Casus Dream Hotel
Comfortable Accommodations Casus Dream Hotel in Gili Trawangan offers family rooms with air-conditioning, private bathrooms, and garden or pool views. Each room includes a work desk, mini-bar, and free WiFi. Leisure Facilities Guests can relax on the sun terrace, enjoy the open-air bath, or take a dip in the indoor swimming pool. The hotel features a family-friendly restaurant serving Asian cuisine, a bar, and a coffee shop. Dining Options Breakfast includes continental, à la carte, and halal options with juice, pancakes, cheese, and fruits. The restaurant caters to vegetarian, dairy-free, and halal diets. Location and Activities Located a few steps from North East Beach and a 7-minute walk to Gili Trawangan Harbor, the hotel is 1.2 mi from Sunset Point. Activities include cycling, scuba diving, and surfing. License Number(s): 231015500364
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Pool
- Spa / sauna
- Family friendly
- Airport shuttle
- Smoke-free property
- In-room safe
Reviews
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Beautiful courtyard And clean pool to relax. 2 minutes walking distance from the beach And the main road. Staff was very helpful And kind. Rooms were worn out
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The property is in a great location, and the staff were very kind and helpful during our stay. We stayed for one week and everything was perfect. Highly recommended!
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Staffs and the Manager are good and friendly.
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No hot water. Not clean
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Good
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Location. This is the email I sent to Casus Dream Hotel requesting a refund. They have yet to reply. “Hello Casus Dream Hotel. I was booked to stay with you from 17 to 22 October. Unfortunately after 2 uncomfortable nights in your hotel I have had to find alternative accommodation on Gili Trawangan. The worst thing about the room was the bathroom facilities. It was not possible for me to shower as there was only a trickle of water from the very dirty shower head. The toilet was blocked despite me not flushing toilet paper as instructed. The television, satellite channels etc as advertised on your website did not work at all. A member of staff told me they did not work in any of the rooms. Other facilities as shown on your website were also not present. There was no mini-bar as advertised, no key to the safety deposit box, no telephone, the hairdryer was not usable and although there was a wardrobe you would need to be over 6 foot tall to reach the hanging rail. I understand conditions are different in different countries, however, I chose Casus Dream Hotel based on your advertisement. I paid for what was advertised and I did not receive what I paid for. My brief time of Gili Trawangan has been adversely affected by the poor condition of your hotel and your false advertising. I request a full refund of the AU$261 paid please. Thank you. Regards, Christine Lodge.” I’ve stayed in four 3 star hotels on this trip to Indonesia. Casus Dream Hotel was abysmal in comparison to the others. I will continue to seek a refund.
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Good
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Superb
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Location Room N.a.
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Good
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They helped us get a taxi on the last day, Nothing was good, very depressing property. No windows no view. The staff just managed to speak broken English, this property isn’t kids friendly at all. Room service wasn’t good as the staff forgot to refill the tea kettle sugar and clean the drinking glasses, or they just dint clean it, sometimes they dint even bother to replace , there were no hand towels, they dint even have hand tissues in the room. The entrance to the hotel is very tricky stairs, very dull and depressing feel in the property, completely opposite of the pictures. Very small room, barely could keep 2 suitcases. We had to eat breakfast out in the common patio.
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Passable
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The shower did not work. I could not use the toilet for the rain through the ceiling. Fell on the wet floor and Damaged my property. Shower not working TV broken (not power Black out) not as described on the website. Need to use the next door door for a.toliet. My intention is to seek legal recourse as I could not manage recourse through the website. I suffered harm both personal and financial with no support during and post the event.k
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All good
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We were with 3 kids in the family rooms and only stayed 2 of the 6 nights as it wasn't safe for the kids to be there. - nails we're sticking out of the wooden board near the pool (they removed the wooden board after our complaint, but we had already booked another accomodation by then) - Most of the wooden panels were loose - there was a broken lamp floating in the pool - pool was dirty It looked like that staff was working hard to upgrade the place, so it's worth trying if you are without kids. With the help of Booking and the friendly staff, we could cancel and get refund of the remaining nights.
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Personel was nice, but it was was dirty. Heavily overrated They were renovating the place during our stay. Swimming pool area was dirty and unsafe for children. Chairs were allmost too dirty to sit on. It should not be on booking.com when renovating. We moved to a much better place for less money.
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Close to water and amenities. Nothing all good a bit over priced
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Such a fantastic hotel, amazing friendly and helpful staff. The hotel is really small, and only a short walk from both the ferry drop off and the main strip of restaurants, bars, and diving. Everything can be accessed with ease, but as this is behind the main road it’s also super quiet. The guys working there are so friendly and helpful, supplied us with beach towels, and a large quiet room. The air con is very powerful and great to come back to. We’re sad we didn’t spend enough time here and would have stayed an extra night if we could.
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Superb
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Loved this place. The grounds are beautiful, it has a lovely pool and the staff treat you like family. They even said 'welcome home' one night when we came back. Close to beach, bars, cafes and restaurants. Perfectly situated.
