Hampton Inn Richmond West Innsbrook
About Hampton Inn Richmond West Innsbrook
Featuring 3-star accommodations, Hampton Inn Richmond-West Innsbrook is located in Broad Meadows, 13 miles from Greater Richmond Convention Center and 12 miles from University Stadium. The property is around 13 miles from Virginia Commonwealth University School of the Arts, 14 miles from Museum Of Confederacy and 24 miles from Kings Dominion. The hotel features an outdoor swimming pool and a 24-hour front desk and free WiFi throughout the property. Guest rooms will provide guests with a fridge. The hotel offers a buffet or American breakfast. University of Richmond is 8.7 miles from Hampton Inn Richmond-West Innsbrook, while Virginia Museum of Fine Arts is 12 miles away. Richmond International Airport is 21 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Polite, kind, helpful, and efficient staff
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Check in was okay, staff okay. Got to my room and it was so hot and musty smelling. I Turned the air down and went to take a shower and there was no shower curtain. Notified the front desk and they did bring me one immediately and put it up backwards (no big deal). Took a shower snd when I went to use the lotion the container was empty! Didn’t bother asking for that. Went to the workout room and there was a cooler but no water in it. Breakfast was good, no danish or sweet muffins. The coffee station didn’t have holders for the cups so you had to double the cup because it was too hot to hold. The morning staff much friend,y than the evening staff.
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Although I am a fan of Hampton Inns in general, and perhaps I just got unlucky with my room, but the room (on a non-smoking floor) smelled of cigarettes upon entering. Later in the evening, the shower started dripping spontaneously, even after I shut it forcefully off. I tried calling the front desk but nobody answered. Ultimately the issue resolved itself somehow. The hotel is in a nice location and was otherwise fine, but I am not sure I would opt to stay here again—and I remain a fan of Hampton Inn in general.
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The toilet was very low. Who in the world put those low toilets in your rooms? Stupid move to save a few cents! And no hand rails near the toilet to help get back off the damn thing. Bath tub very slippery! No mat or safety surface in the tub. I had to hang on to the grab bar to do any moving. This is a lawsuit waiting to happen. Plus the grout on the back wall is not properly installed. Water is able to get behind the tub. You are going to have rot back there soon, if not already.
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Location Missing sheets and pillows for the pull out couch even when requested. The vents were caked with dirt/dust. Mold on the AC unit. The hallway was extremely hot and neighbors were loud late night and early morning.
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Thank you everything was great
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Friendly staff
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My room and restroom were spotless. Staff was friendly and attentive. Parking was easy.
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The staff friendly and helpful. This is great location
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No complaints! Everything was clean, breakfast was good quality and staff was friendly.
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Very friendly staff
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The breakfast was great and the staff was very nice
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The staff working the night I checked in was very friendly. They made me feel welcomed.
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Great stay truly recommend for all. Richmond is an charismatic city in Virginia
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Front desk staff was amazing, I needed early check in due to some complications with my travel and they were so friendly and made it happen. Breakfast was great, room was fine, excellent value. The ONLY thing that wasn't great was whatever they used to clean the room with was incredibly strong scented, like air freshener had been spilled in the room. It wasn't just a clean smell it was overpowering and just way too much. The tub dripped every so often I guess due to pressure in the plumbing, but it wasn't a problem really.
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cost efficient, overall clean, quiet, friendly staff fridge did not work, some aspects of room were outdated and could have been cleaner, there was a weird smell coming from the bathroom/ toilet that made the room smell
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fridge did not work, some aspects of room were outdated and could have been cleaner, there was a weird smell coming from the bathroom/ toilet that made the room smell
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Location in Williamsburg was very convenient. Easy access in/out of the property. Parking was limited in the front of the hotel. Most of the available for parking was in the rear and the side of the hotel. Did not feel comfortable parking in the back of the hotel. Would have liked more accessibility closer to the front of the hotel.
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Parking was limited in the front of the hotel. Most of the available for parking was in the rear and the side of the hotel. Did not feel comfortable parking in the back of the hotel. Would have liked more accessibility closer to the front of the hotel.
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Everything was good with our stay here . We were traveling with a Great Pyrenees and she was made welcome. Plenty of grassy areas and dog bins around the property. Several dog friendly restaurants across the street sharing a large outside venue with shade fountains pools and friendly ducks .
