Americas Best Value Inn Goodlettsville Nashville N

I have been booking stays with Expedia for a while now and your information on the hotels really needs to be updated. This is the 3 hotel we have stayed at that you say service breakfast and they don't. The rooms don't look like the one on your site and the linens don't look great the cover on this one had cigarettes holes in it and it is supposed to be no smoking and the only non smoking to m they had was on 2 floor. No elevator. My husband is 81 not good with stairs.

Ok

Etc

The motel was very nasty in the front office had roaches our room had roaches it was very very nasty

That i rented a room for my son and the hotel people wouldn't let him stay andcthey didn't return my refund. When i call they kept telling me to talk to someone else. I want my refund because they didn't let my son stay.

The beds were horrible and very outdated there was roach bugs everywhere

Rooms do not look like pictures at all. More run down than what pictures show. If you have a pet, they put you in smoking rooms and wont make any exceptions if you have asthma. I would not book if you have a choice.

The hotel was not the type of place I'd want to stay in. Once I saw the room I completely canceled my room. And wanted a refund back, Because I booked the room on Hotels.com I was told that they are responsible for refunding my money.So I've reached out with 3 emails to hotels.com to see about refunding me back my money, and I have yet to hear from anyone..,

For the price, you can’t really complain. Only negative feedback is non-smoking rooms still smell like smoke. Staff were very friendly and check-in was easy.

Not safe. Broken light switch. Electrical outlets not working. Shower was not level

Let me say, I checked out as quick as I checked in. The floor was filthy, the pillows looked slept on, there was blood running down side of sheets, and possibly bed bugs. Totally disgusting.

They have bed bugs and when I told them they did nothing about it but change the sheets I wanted to be moved and they didn’t want to see the picture or video I had of it I booked for 2 nights only stayed one and booked another room somewhere else

I slept here because I had my flight at 5 am but it's terrible. Garbage everywhere, AC didn't work properly, a drugged person lying on the floor and the guy in the front desk wasn't kind.

The area looked rundown, but hey, our car was not broken into - so I suppose that’s a plus.

This hotel was awful. The carpet in the room was very dirty. The couch in the room was old and dirty. This hotel is run down and disgusting.

Thin covers with cigarette holes all in them. The ac was stuck on and they wanted me to take a picture and bring it to them. I don't work there. Not my job. Drug addicts outside asking if i needed anything. I asked for an extra blanket don't what was on my bed was almost the same as a sheet, and my air wouldn't turn off, they had none i froze to death. They listing a Continental breakfast and there is no breakfast. The door to my room kept getting stuck and locking me out. The furniture in the rooms are dirty and used so bad you'd sink into them i would not recommend and i def works not go back. One Star service and one Star staff.

It is filthy, I have pictures and a video of all the mold from the walls to the shower and I am planning on reporting them to the state or something, this was way beyond unacceptable and a risk to my health.

Worst hotel ever. Dirty, non smoking room smelled so bad couldn’t stay there. Pool was green and smelled. Garbage piled up in outside corridors. Manager was an ass.

Nice not noisy

they offered breakfast and they haven’t served since covid. needless to say my little fat asss is pissed. :)