Wingate by Wyndham Goodlettsville

Breakfast was skimpy. Everything else was great including the staff at check in

Our trip was booked for five days and we ended up staying in this hotel for an hour before checking back out. It was not clean and as soon as you got to the second floor, where our room was at, the entire floor smelled like rotten garbage and mold. There was so much visible water damage in the lobby and our floor’s hallway as well as in our room. There were stains on the bedding and did not look clean under any circumstance. The smell on the entire second floor was so bad, even with the room door shut and being across the room, you could still smell it. The bathroom ceiling had visible water damage stains and the bathroom had mystery stains and dirt on the walls/floors. We should’ve trusted our gut and cancelled our stay after arriving and using the lobby restrooms because even those were in deplorable condition. We even paid for early check in and when we got there were asked to come back in 45 minutes because our room wasn’t finished being cleaned/set up yet. The hotel staff was polite but tried to deny any smell on the second floor and did not think there were any issues with the hotel. Would not recommend this hotel to anyone.

The room was spacious and the bed was very comfortable. The bath products were high quality and there were plenty of towels. There are a number of dining options easily walkable from the property.

The hotel is ok but nothing special. The carpets are worn. The beds were comfortable. The breakfast was adequate.

The location was good, the property and room were clean. Was close to a few restaurants. And only 20 minutes from Nashville. When told about a toilet constantly leaking and therefore running water they tried to fix, but didn’t offer to move us to a different room. We ended up having to turn the water off and then on when needed so we didn’t hear it run all night!

Air conditioning was window unit. Loud, not great. Grounds were overgrown with weeds. Parking lot looked sketchy. The back door wasn’t locked. Usually room key entry. It was wide open day and night. Breakfast was sparse. Juice machines didn’t work. Coffee watered down. Horrible. Hot water in shower lasted 2 minutes. In town on CMA weekend so not a lot of options.

Room was clean and towels were changed on a daily basis even the bed spread. The man at front desk on my first day was a little grumpy. I had requested for an early room check in at 11. He sent me away and said to come back an hour or so later around 12. When I got back, he said did you call the hotel, I said no I didn't hear you say that. He asked me to take a seat. About 1-2 minutes later he said come ma'am. Your room is ready. But not at all in a friendly or pleasing manner. He did not ruin my stay if it wasn't for him everything would have been amazing!

great workers very kind and helpful

We had awesome sleep and woke up happy. Other people kids were loud leaving early morning. Other than that it was great. Nothing negative to say.

Very clean. Had the smell of clean as you entered. And in the halls

The room itself was basic but lacked some features I expect from a hotel in this category. There was no in-room safe to secure valuables, and the television screen was very dark. The remote control did not allow adjustments to improve the picture quality, which made watching TV frustrating. The hotel does have an outdoor pool, but it is located behind the building adjacent to the parking lot. The pool area lacks privacy, as guests and people from surrounding hotels can easily see into the area. In my opinion, this is a 3-star hotel that serves its purpose for travelers on a budget, families looking for an inexpensive overnight stay, or business travelers who simply need a place to sleep and clean up while on the road. However, if you're planning a vacation and are looking for a hotel that feels modern, comfortable, and relaxing, this may not be the best choice. Overall, the excellent staff helped make the stay pleasant, but the hotel's dated condition and lack of amenities would make me consider other options for a future leisure trip.

The staff was polite and helpful. The room was clean and nice. The breakfast could use some help

Location to who we were visiting. The smell of air freshener or whatever they used was SO overpowering that it made me think they were desperately trying to cover up horrible smells (mold, musty carpets, etc?). It literally punched you in the face when you walked in and through the hallways. The carpets were so old and some were sopping wet in the halls. Wallpaper was peeling off the walls and you could tell there was water damage to them. The room smelled musty. The staff was nice, but this place can use a face-lift for sure.

The rooms were clean and well maintained. The staff was courteous and helpful. The breakfast was unfortunate. The building had parts that had been recently upgraded but the hallways could still use some love.

Very good

Was denied a Refund. Will Never Book there Again

Please was dirty and had a terrible smell that make us sick . Front desk staff was uncooperative and rude. We didn’t stay but The hotel still charge my credit card even that they did provide any services. Place smells so bad that I got dizzy and can’t check in . The condition of the place was unhealthy .

I received an automated text instructing me to simply respond to the text if there was anything I needed to help me settle in. I asked for another towel and a pillow. No response. The entire hotel smelled musty and like stale cigarette smoke. The lobby smelled like fresh cigarette smoke. Rooms are tiny. The outdoor pool looked nice but we limited our time there due to the creepy men at the motel behind the hotel creeping on my preteen daughters. If you’re a family looking for a place to stay while you’re passing through, just keep going.

Unable to stay unfortunately due to an illness so no bad or good review

Excellent hotel, especially in that price point. Very clean, very comfortable bed. Appears to have been renovated recently. Furniture seemed new. Front staff was very friendly and helpful. A great stay just 15 minutes from downtown at a fraction of the price.