Spark By Hilton Grand Prairie

Room seem little dirty in an older area

Don't book! The bathroom of our room had not been cleaned and the bathroom smelled like mildew so badly we couldn't use the shower. The AC was a window unit that didn't work. I can't believe this place was under the Hilton name, as if felt more like a motel.

Kourtney at the reception desk was a pleasure to deal with. She was able to solve a booking issue I had quickly, efficiently, and with a smile. True professional.

I like everything, clean, friendly personal.

Amazing hotel for a great price. Everything is near. Everything in the area is 10-25 minutes distance. A lot of food options near it. Great discount at iHop. Great staff. Great room.

My second time to stayed in this hotel. The cleanliness was super. The staff was awesome. If making changes for improvement, maybe a microwave inside the room.

Unfortunate, as the reception staff was nice.. But the cleaning crew needs do to their job.

Everything N/A

staff friendly and helpful. Breakfast few options (Bagels, Muffins, cereal, boiled eggs.)

Not the cleanest Hilton property I have stayed at; the carpet in the hallways had stains and obviously had not been cleaned in sometime though they are regularly vacuumed. Staff was incredibly friendly and helpful, everyone with a smile and eager to assist. The only downfall of this property was the cleanliness. Just the small things like the carpets with stains, dust on the vents, walls and trim with marks from many people touching or leaning against them, that sort of thing. That said, I would stay here again.

Don’t be fooled like we were…it may say Hilton but was a refurbished older hotel. Rooms were small and although they gave it a complete facelift very dated building

Exceptional

The staff was super friendly, also the room was comfortable, and the bathroom was so clean. The room was not cleaned during my stay, but that did not affect my experience.

Very good

Exceptional

Very clean and hospitality was awesome The bed was very hard woke up score the next day.

Very poor

The system was down when we arrived. We sat in the lobby for an hour. I Aries at the desk for more information and nobody helped me; they just continued to work on their computers. When we got to our room, it had a wet smell. The hallways smell like weed and smoke. The pool had tiles falling off, super cloudy water. There were no pool towels and someone brought out bath mats instead of pool towels. In our bathroom, there was a hole in the wall that was filled with tissue paper. Our trash was full so we called and asked for a new bag and they said we had to come get it. Overall the cleanliness and service was not good. It’s nice to save money but this isn’t worth it.

Location only Hotel is old just covered in another coat of paint. Found 3 roaches in the room, one dead in fridge, mold on the ceiling, shower did not have any pressure, blood spot on shower curtain. Left message with front desk Melanie I believe she was very helpful and told me to write down everything. I was told the manager would reach out and so far I've called 5 times and have gotten the run around on when he comes in at this point I think I am being avoided. I had another stay upcoming in another month but will definitely be canceling.

Exceptional