Marillen Hotel

The location was perfect for ski in and ski out

We loved the location, ski in and ski out from the hotel was brilliant. Also enjoyed having a beer on the verandah and watching the skiers come down the mountain. Staff were all very friendly and helpful. We loved that we could open the doors and had a little balcony to our room. Drying room was excellent for all our ski gear. The affiliation with rhythm hire was great that we were able to leave our skis at the hotel and rhythm was able to pick them up rather than us having to take them back Would have been good to have a sitting/ Lounge area- in the hotel or in our room. Would have been awesome to have a weather board in the foyer (chalkboard or whatever) telling us the daily weather and conditions. Preferably no rap music for breakfast buffet area

Small bathroom

Location: right next to chair lift, kids snow school and play area. Short walk to town restaurants and rentals. No elevators. Staff service was just bare minimum.

Superb

Great ski in ski out hotel in Hakuba. The staff are really nice, with breakfast provided daily. The hotel rooms themselves are a little dated/ older bathroom but still comfortable. Great location

Ski in, ski out, comfortable room, access to onsen. Good breakfast and authentic Austrian menu. The 4 flights of stairs up to our room. The bathroom was awful, Beatles music every morning, it's simply too much!

Exceptional

Superb

Great staff, location, transportation

Ski in ski out fabulous position on the slopes of Happo Hakuba. Staff were very helpful and offered assistance and recommendations to restaurants Ni

Literally on the ski resort, ski in & out very convenient. Our room was huge & comfortable beds comparable to other hotels we’ve stayed at in Japan. There was lots of things happening downstairs like a band and karaoke but we did not hear any of that noise which was great. The bathroom was tiny, had a smell, the bidet didn’t work, no cover for the toilet, & our curtain had mold on it. No elevators & we had lots of luggage’s which was a pain to bring up to the top of our room.

Brilliant location and excellent staff Small bathrooms

Everything. Nothing

Great location, you’re one minute walk to the chairlift and many bars and restaurants

Great managers, fantastic location.

The location was epic. The rooms and facilities were comfortable and the staff were friendly and helpful (thanks Siena and Valentine). HHG shuttles made getting around the village a breeze. Thanks Bernd and the team at Marillen.

Room was nice and comfortable Room charge was 418 per night; for that price I would expect an adequate breakfast! Bathroom is tiny

The Breakfast was great thank you. The toasters were a little slow during the busoer times but not a big deal

Breakfast was good selection of options and nice view over the slopes. Nice quiet rooms, although ceiling lighting could have been brigher. Room could have more USB charing pports, especially near some of the beds in our room which had none. Comfortable beds, the bed converings were a little too hot to have on us at night, which disturbed our sleep. The option of a blanket might be useful. Liked the evening entertainment in the dining room, however, it was too loud to talk normally to others a table. Prices were higher than expected for dinner meals. Staff could have been more proactive in recognising a customers needs when order food and drinks, we had to wait at the counters and had to call to a staff member to obtain service occasionally. It would be nice if there was a lounge area near the fire for pre- or after dinner socialising.