Gallant Hotel
About Gallant Hotel
Hanoi Gallant Hotel provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Hanoi.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. The hotel also features a fireplace, providing a cozy ambience during cool evenings.Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. At Hanoi Gallant Hotel, various room configurations are available, featuring separate living room and balcony or terrace in some rooms. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television, in-room video streaming and cable TV for their entertainment needs.Within specific rooms, a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Start your day stress-free at Hanoi Gallant Hotel as breakfast is made available for you on the premises. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Throughout the day, engage in the entertaining activities available at Hanoi Gallant Hotel. Unwind and conclude each day delightfully by stopping by massage and salon, ensuring a soothing experience.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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I like the room because it is comfortable and meet my needs. There are staff coming to the room to clean daily, I am so happy. Also, the location is nice, it is close to the city centre and there are many shops around. Next time, I will come again.
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the room is not very new but still OK
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At a hotel like this there should be an option for paying with card in 2025.
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Location was a bit off track and some common areas could’ve been cleaner
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It s clean and quiet
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Good view
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Like the bedding, very comfy and big room. Toilet was spacious. Although, we were told water was free but were then charged on check out.
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Good
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Very good
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Very good
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Exceptional
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Great
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Good service and stuff always available
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The room was comfortable Day staff were nice Got out washing back within 24h. We had a problem with rats in the ceiling of our bathroom But they moved us to a different room. One of the night staff who checked us in was very rude to us.
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Good
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We came back here 3 times during our stay in Northern Vietnam. The hotel itself is a bit out of the city so it's quiet but an easy Grab ride into Old Town. The beds are the comfiest I've slept on at a hotel, the bathroom was spotless and plenty of hot water. We found the staff to be lovely and welcoming. The windows were open in the rooms with the stairwell backing, because guests didn't know they were open you could hear things going on in their rooms echoing in the stairwell, if you catch my drift..... maybe leave the curtain open so guests can close the window
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Helpful staff. Problems with communicating in English.
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The hotel was clean and comfortable. The staff was very nice
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40min walk (or 40k grab taxi) to old quarter and the view was towards an interior staircase of sorts
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The facilities are acceptable. The staff can be more honest as they failed to inform the guest about the extra charges in advance and with clear indications. They tried to surcharge me for two items that I was not informed in advance: the bottled water and late check-out. For the bottled water, there are two types of bottled water available in the room, and there is no clear indication which type is for free. I asked the receptionist the night I checked in and he failed to give a clear answer. As such I randomly chose a bottle, and when I checked out, the new receptionist asked me to pay for the bottle even when I am not certain about the charges. The bottled water on the desk is for free, and the hotel won't tell you that. It's absurd for a guest to make a guide like this. For the late check-out, they didn't inform me in advance or ask me whether I need to extend, so I was late for a few minutes. When I handed my key card, they asked me for the surcharge with a price they randomly quote. Make sure you won't be late for any second if you intend to stay in the facility. Also, they don't show a welcoming attitude to address the misunderstanding. Although there is at least one receptionist who can speak or at least understand a bit of English, they decided to let the one who can barely speak English to show messages in Google Translation. Not to mention they won't take any bank cards. You can only pay in cash.
