Opera House Suites
About Opera House Suites
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and shuttle at the hotel ensure effortless exploration of Hanoi. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service and express check-in or check-out provided by the front desk services. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room.The hotel is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. At Opera House Suites , a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water, instant coffee, instant tea and mini bar.Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its shared kitchen.
Amenities
- 24-hour front desk
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room microwave
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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The scroll curtain not dark enough in the morning.
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Room is exactly as shown in the pictures = clean, tidy, and pleasantly fragrant. The staff are friendly, speak good English (and can translate into many languages), make you feel at home, respect your privacy, and are always ready to help with any questions. Right in front of the hotel gate are plenty of eateries and a lively street, day and night = perfect for souvenir photos and with easy bus access to anywhere in the city Japanese room may not be ideal for elderly guests or anyone over 1.90m, but it’s the most affordable option in the hotel. If the small stairs in the room aren’t comfortable for you, consider upgrading to a Deluxe or Premium room (for just a little more) the staff will be happy to help.
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modern room too small
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fantastic view, convenient for traffics, perfect place for a tourism like me nothing
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excellent hygiene excellent hospitality a bit small
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Nice comfortable hotel. Facilities and the room sure feel quite upmarket Staff aren’t friendly or welcoming but to be fair that’s normal for Hanoi
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The staff was helpful The entrance stairs is not needed. To hard to move around coz the space is already small
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I loved the location between the Opera House and Old Quarter. The staff helped me a lot during my stay. She was really kind, helpful and beautiful as well. I will choose this place if I come again.
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The location and staff.
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Very good
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very small room and very poor sound insulation
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Hotel exceeded my expectations. The room was small otherwise it was comfortable, clean, and facility. The hotel is in the heart of quarter streets thus it is convenient and accessible to the famous tourist sites. Especially the staff were welcoming, attentive and helpful . Pretty sure that I will stay there when I visit Ha Noi
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Location is great, room is small but nice The shower is not maintain, spreading a small volume of water at 360 degrees. Staff was just doing the job, not much enthusiasm
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There's a lift. They don't change bedsheets after guests have left. We book one room via Agoda on an earlier date, and used Booking.com for a later date. We were given the same room, and so we know the housemaid did not change the bedsheet. The drop of essential oil on the bedsheet was still there. Full marks for the receptionists though. Although they were not good in English, they are the most helpsful and sweetest people around. I would still recommend this hotel, if you just need place to sleep for a night.
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Location Safety ( without smoke fire alarm, door with key lock, without 2nd exist emergency evacuation door) Cleaning ( cabinet rubbish litters maybe previous lady oil-stuff stick, bathroom wet)
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Very good
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Exceptional
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Pleasant
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We booked a room about 2 weeks in advance and on the check-in date, they mess us that they “forgot to close the deals on booking.com so that’s why the room is overbooked and no longer available. They suggested us to switch to another room with a smaller size but same price. I was pissed off but well, I can understand people makes mistakes sometimes so I agreed to switch and also because they announced us at the last minutes so we don’t have time to find a new one anymore. But this wasn’t the worst. The room they gave us was a nightmare ( as they explained it was Japanese style), it so small and humidity, they don’t even offer a mattress but a topper of a mattress which I believe made the bed becomes the hardest bed I have ever experienced. I was so upset and called the staff come to check but she couldn’t do anything but telling me that’s all they have. They finally said to me if I want a room with a good bed, I have to upgrade my room to another one with extra money. I pissed off second time but I had no choice now, I just can’t sleep in that bed. So I paid 784,000vnd for a room that no mattress and had to pay extra 70,000 when I want to sleep with a real mattress and non of that was my fault. It’s ridiculous expensive and ruded. I would never wasted my money that stupid again as they really ruined my time there. They charged us extra money for a mistake that wasn’t caused by us.
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Great place and location to stay in Hanoi. Its near to the city centre.
