Sheraton Hanoi West
About Sheraton Hanoi West
Sheraton Hanoi West offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Shuttle offerings at the hotel enhance the ease of discovering Hanoi. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements.Traveling with minimal baggage is achievable at Sheraton Hanoi West, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh.Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones.Each accommodation at Sheraton Hanoi West is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers blackout curtains and air conditioning for guest convenience and satisfaction. At Sheraton Hanoi West, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.Sheraton Hanoi West offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations.Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
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Great staff, great hotel
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Great staff and facilities!
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Jacuzzi sauna Gym for 24 The location is far from services and there are no bidets in the bathroom and and the price per night is high
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- Checkin and checkout procedures are easy and fast. Good breakfast with different choices. And I love the bathroom amenities and hot shower. - Room is big and very clean. - Location is far from the downtown but it seems to be convenient to get to the airport. There is a Korean town with many good cafes and restaurants within 10 minutes by car or public transport. Nothing at all
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Exceptional
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Breakfast was good and in a good location, plenty of variety some of the food had gone a bit cold though. Bed was a bit hard and the bathroom could have been a bit cleaner.
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Room was clean and comfortable Location is far from tourist attractions and city centre. There were chocolates inside the room but card was written by hotel staff for another guest name (maybe guest who stayed in the room before us). Staff could be more careful
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Exceptional
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Really near MyDinh stadium, great for when you need to attend events there as its about 10mins walk Soundproofing is the problem. I could hear all kinda of noises from the surrounding, from the adjacent rooms or even vacuuming sound in the lobby at 7am. Not what I expected for this roomrate. Also I stayed several days for Anhtraisayhi concert without prior knowledge about the artists staying there too, and it was chaotic. Seeming little to none security in the lobby so no privacy for guests, as the fans were free to camp there all days. Couldve done better on security front.
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Good
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Great breakfast
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Overall was a greater experience staying at Sheraton West. Breakfast was diverse and plenty options. Staff was happy and positive in every aspect. Management was on point. Especially want to mention the bartender Son which was the nicest guy in our stay. The spa wasn’t as clean as expected.
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Very good
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Exceptional
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Clean Can’t sleep as the room 1821 was talking all night, I can listen then talking and talking. We were given connected room. So the sound is coming from the connected door. There were chienese couple - oh my god, I hardly get a good night sleep. Future kindly do not take the connected room as it’s not sound proof.
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Exceptional
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The staff were wonderful Rooms cleaned every day Bathroom products of a good quality Three complimentary pieces of laundry a day is so welcome when you are staying for work NA
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Location is great for my purpose. Beds are awesome and comfortable. Like access to the spa and gym. Cost of food and drinks. No coffee machine in the rooms. The kitchenettes are not super well equipped. Only one treadmill working well. Others were sporadic.
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it was cool The Room Prices are quite high
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Very good
