My Hotel 23
About My Hotel 23
My Hotel 23 offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Hanoi. Reception services such as concierge service, express check-in or check-out and luggage storage are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Traveling with minimal baggage is achievable at My Hotel 23, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.Smoking is limited to specified smoking zones. Each accommodation at My Hotel 23 is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, instant coffee, instant tea and mini bar at your disposal. My Hotel 23 offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. My Hotel 23 provides a superb assortment of leisure amenities for guests to enjoy.Unwind after your day by exploring the salon and find warmth and relaxation.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Family friendly
- Public transit access
- Airport shuttle
- Elevator
- In-room safe
Reviews
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Massive room in a great location. A little noisy due to the aircon/extractor fan, but that it can be slept through! Just the aircon being a little noisy. Everything else was great and the staff are very helpful and accommodating.
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Very good
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Passable
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SUPER LOUD, could hear every noise from the hall, the phone at the front desk, the next room and the room on the other floor and from the stairs, even could hear car noise from outside even though there was no window in the room the room is old and tired the bathroom had no door handle COCKROACHES IN THE ROOM! put cups on them, could not kill them, asked front desk for help and left. the girl was so surprised they had cockroaches and promised to solve the problem. after coming back the cups with cockroaches were still on its place. fridge in the room was extremely loud, not good while people trying to sleep at night every night there were pay-by-hour clients, that is what this hotel is actually for
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The room itself was almost good for the price, however the hotel and the cleanliness let it down. Due to our experience we were refunded our money which we appreciated. We tipped the reception person as they were so kind and understanding, didn’t try to take advantage, but the manager rounded the corner and immediately started yelling at the poor boy. The concierge pretty much grabbed our bags and ushered us out as we could hear the manager screaming.. We found a used condom in the room, dirty tissues, dirty towels, cigarette butt. Staff were loud in the hallway until 3am outside our room, even though we were on the third floor. Although the rooms were OK, there are holes in the walls throughout the building leading to the outside. Pretty sure the hotel is used for a ‘pay-by-the-hour’ service.. looking back at the photos the red ottomans give that away.. Did not feel safe.
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Very good
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Good
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Very big rooms. Less crowded and busy street. Smelly drains. There were cockroaches in the room. No common services you can find in other places (breakfast, laundry...).
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Nice big room No hot water for shower
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Everything all right , only one night
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the room wasn't what i'd booked , the tv didn't work . no food service or anything in the room fridge,
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Huge room. Was fairly clean and had good facilities. Location is alright a bit of a walk to old quarter. Not a huge amount of food places near by. Messaged the day prior to check in early and was told it was all fine to but when we arrived to the hotel we was told the room isn’t ready and had to wait till check in time of 2pm.
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Very good
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I like their staff. Friendly and accommodating. .
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Good
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Very good
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Stain on the bedsheet. Tou know how would it feel to see such. Doesn't have any free water haha
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Passable
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soundproof didn't work. can hear sound from out side the room.
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There was a lift in the building. In a very cool and trendy district. Lots of cafes in the area. Was able communicate with staff using Google translate. The place wasn't very clean. Towels/ bed sheets didn't appear clean. Lots of small ants on the tables.
