Americas Best Value Inn & Suites Helena

Friendly staff

Passable

Easy access to the place. Cold coffee in the morning, no tap to rinse out coffee mug.

Pleasant

The beds and floors were filthy. Literally everything.

It's nice affordable place to stay. Showers are super hot.

Yes it was filthy the sheets were not clean the bedding wasn't clean the walls were gross everything was gross

It was quite and staff was friendly

Holes in the wall. Half filled cup only something on the counter. No cover on smoke alarm. No cover on fan i. Bathroom.

Bad

The air conditioner/heating system was so filthy and stunk, so we had to turn it off. The room appears to not have been painted in past 20 years. Bedspread was probably that old as well. The plug in that bathroom does not operate. Only saving grace was that the sheets and towels were clean.

IT was cheaper than the rest. That's about it. it had a pool but was full of possibly illegals who barely spoke English and were drunk. parking was decent, at least. rooms were painted and had newish flooring. It was run down, they didn't clean the rooms daily, the TV barely worked, beds were hard, and there was a lot of shady characters hanging around. Was told a lot of thefts happen at this location. The rooms were tiny. the pool was full of drunk mexicans.

The room was clean and the desk clerk was nice. The front door was hard to open, safety latch was broken, bathroom power outlet was not working.

When we arrived, I tried running my card to pay and they said that I did not pay, even though I literally had the money on the card. I called my bank and they confirmed that the funds were pending and out. Receptionist insisted it was not paid and said that if we wanted to stay, we could pay cash for one night and the rest will go through the next day. He had made it a point to say, "you're safe, you don't have to worry, you drove so long" making us uncomfortable. We decided to leave to get other accommodations. I did get the hold from the hotel off and get my money back. Still not sure how much I would want to go back as I didn't feel safe in the area, and it looked different from the photos.

Poor

Trash cans were full everywhere with additional trash all over the walkways. Room was a dive, under the beds never cleaned, found soda can and a bunch of old garbage, mattresses were old, stained and smelled horrible. Sheets had hair on them, deadbolt was the only working lock on door, no lock on bathroom door, shower had mold in seams, toilet was the only clean thing in the room. Avoid like the plague. Not worth saving $20 on a better hotel.

The place is trashed and run down. Filthy and so many things uncared or unkept. Cleanliness, flooring, paint

The bed was comfortable and the sheets were clean but the pillow cases had stains on them.

Very good

Demasiado mal olor es horrible no descansamos bien por el olor tan feo que tenía la recámara olor de alcantarilla a cigarrillos demasiada mal experiencia