Hampton Inn Chattanooga/Hixson

Remote, check-in and keyless entries through the Hilton app is one of the best features of any hotel system that I have stayed in. It made things quick and easy and I could go straight to the room and bypass the lobby. The room was comfortable, clean and very spacious. I love the fact that they provide shampoo, conditioner, body wash, hand soap, lotion in adequate sizes that you do not run out if you’re staying more than one day. The only staff I interacted with was the lady that took care of the breakfast in the mornings and she was extremely helpful and very polite. She provided me with a few things that had already been put away as I came down shortly after breakfast hours were over. I will definitely stay at this hotel again in the future.

Breakfast and availability of snacks were wonderful. The location of the hotel in proximity to everything needed was wonderful. Nothing

It is quiet and close to several restaurants. They struggle with deep cleaning. It was clean enough to not be annoying but you could see build up in places where it is ease to clean. the beds are also very hard.

April Stoddard at the front desk is a nasty person who should not have a public facing role.

it was convenient to shopping and dining couldn’t regulate the temperature in the room

great location, great breakfast, room was clean and fresh Water temp goes in and out, took forever to shower due to shower randomly changing from warm to cold to scalding hot, shower took about 30 min total and we checked out about 20 min late. our room was knocked on and they allied saying we need to check out or be charged- it’s not even noon at this point. staff was a little sharp when they spoke to guests. strict 11am checkout.

Exceptional

comfortable and spacious The walls were either very thin. We could hear the water running next door, someone coughing and entire conversations.

Desk was friendly. The rooms were very clean. Breakfast buffet was good.

It felt old compared to other hamptons

Location Parking spots were too small, the bed was as soft as the sidewalk

We only had 2 complaints. The mini fridge in our room didn't work very well. Unfortunately, we didn't catch it in time to save our food. We thought it had been turned up between guests, so we just turned the temperature back down and didn't check it until the following evening, when we found everything warm. At that point we threw the food away and then let the desk associate know as we were checking out. This could happen anywhere, so I only mention it to suggest that maybe these should be checked by the hotel from time to time? The other minor thing was that the bed had the worst pillows ever. First, there were 4 standard size pillows on a king bed...which does make a difference. It wouldn't have been so bad if the pillows weren't so flat and uncomfortable. Again, pretty minor, but not what we've experienced at other Hampton Inns.

We stay here whenever we are in Hixson. Clean, convenient and quiet. Friendly staff. Decent breakfast, considering Covid restrictions.

Alway Hampton Nothing

Exceptional

Was convenient to our venue and provided all we needed in accommodations, including a microwave, fridge and iron. The lighting in the bathroom is dim making it hard to apply make-up. I’ve noticed this issue in other hotels I have stayed at in the recent past. A small dislike, but could be an improvement with a future room upgrade.

Comfortable bed, nice shower (great water pressure), and good room. Location was right where we needed to be to get to everything right away. The room was clean and had everything we needed. I love the king size bed could be as comfortable as home. Place to plug up the cpap next to the bed and extra plugs for the phone. Perfect. Shower head needed a little attention to detail cleaning. It had some pink mildew. Also, need an exhaust fan that we can turn on to air out the restroom.

Very good

Very nice hotel. Extremely clean, modern. Staff were very friendly. The rooms were great! No complaints at all!!!

Very good