Los Lagos at Hot Springs Village a Ramada by Wyndham

Very good

Bed was really firm and not comfortable. Probably won’t again

Bad

Beautiful place. Nice quiet surroundings.

As usual, I’m always happy to relax here. It’s usually quiet. I had noisy upstairs neighbors and the bed was hard.

Exceptional

Great place for a family getaway

The pool was dirty, the room had carpet which needed to be cleaned. The refrigerator didn’t get cool. The mattress on the pull out bed/couch was stained, the sheets were in a bag and smelled like cigarette smoke. With all that said, we squeezed in the queen size bed.

Great area, it was quite. Close to restaurants and stores.

Very good

We really enjoyed how quiet and peaceful it was! The view was also very refreshing and relaxing! The shower was a little too short for my husband as he is 6ft and the shower head only went up to around 5’5ft. The comforter on the bed was a little thin but we greatly enjoyed the high powered ceiling fan & having all the extras such as the microwave, dishwasher, stove and oven!

The tvs are really old (not smart tvs), but they did have HDMI ports. We were able to connect Xbox and use our personal mobile hotspot data to stream shows at night. We requested a late check out (would have been willing to pay a fee) but were told we had to be out by regular check out at 10:00 am as the room was booked for the day of our check out and needed to be cleaned for turn around. There appeared to be multiple empty units. The jetted tub jets did not work the first night. I mentioned it the second day to staff, and they sent maintenance staff to the room. He showed me that you sometimes have to hit the test and/or reset buttons on the electrical outlets across the room from the bathtub sometimes to make it work. There were no instructions on that anywhere that I saw. I did get a promotional credit from one key cash that this place accepted when similar properties wouldn't that reduced the payment by around $40. I would rather pay the difference for an updated room.

It was perfect for our family of four. We booked both A/B apartments so the kids could sleep in a bed, not on a couch and it couldn’t be better. Ample room to relax and both apartments come with kitchens for you to make your own meals and save $$ while on vacation. This truly made our vacation relaxing. Checking in was a bit tricky but you get messages from the host with clear directions and they have an after-hour number you can call for any issues you run into. Will definitely book again and highly recommend!

The stay was very pleasant. The rooms were very clean. We would definitely stay here again.

I love the location and it is great value if you are traveling with family and children.

Good

Great location! Beautiful lake and trails. Fantastic value. Surprised that one of the windows was broken and replaced with tape. Also lots of plants growing out of gutters. Seems to be lacking overall maintenance.

Location Need updated furniture.

This is the 2nd time we have stayed here. We will come back again next year. The location is excellent and the staff was very helpful and friendly. Its the perfect stay to be close to all the outdoor activities with the kids. Everything is just a short ride down the road. The onsite lake is perfect for an afternoon swim too.

Its beautiful here, very nice and we'll come back..!