Aloft by Marriott Houston by the Galleria

Excelente propiedad, en muy buenas condiciones, personal amable, muy limpio y diseño contemporáneo muy cuidado

Great location, amazing staff, and the cleanliness was on point. The overall environment and atmosphere were excellent, making it a great place to stay. Everyone was friendly and welcoming, and we really enjoyed our experience. Highly recommend the Aloft Houston by the Galleria. We’ll definitely be back! 👌

The rooms are in good condition. The hotel itself is in good condition, but if you are expecting a proper breakfast like you would normally get at most hotels, you definitely won’t get one here. There isn’t even any bread to spread the butter on, not to mention any proper food for a decent breakfast. There isn’t even any juice. What kind of breakfast is that? Very disappointing. The hotel may be in good condition, but the lack of a proper breakfast leaves a really unpleasant impression. Just awful.

Exceptional

We enjoyed the indoor pool and will be back We didn't like the elevators were out of order.

I was told by the receptionist that the elevators were out and that they would not be functioning throughout my stay. Because, my room was on a high floor and I had a lot of luggage, the receptionist suggested that I cancel my reservation. I did just that. Now, I’m in a battle between Booking and Aloft to get a refund.

People smoking outside and the smell! Also elevator was down and I was on the 9th floor but other than that it was okay

The staff was very helpful and accommodating.

Had to walk stairs the whole time and we were on the 10th floor

Great experience, clean, and front desk was very friendly and helpful

Staff and amenities and location were great!

Passable

Exceptional

Location,cleanliness Na

The front desk staff barely even acknowledged me or gave me information about incidentals etc.

Exceptional

I've stayed there several times in the last 10 years, but it now seems to show that it has not aged gracefully. I would suggest they give the hotel some TLC.

Everything was great. The only small issue was the a/c wasn’t as cool as we liked.

Upon arrival we didn't have any bath towels. I notified front desk shortly after check in. We left and came back later around 2am and still no bath towels. Called front desk again and this time I was told to come down and get them. I should not have had to retrieve bath towels myself.

Exceptional