Sonesta Essential NW Houston
About Sonesta Essential NW Houston
Well set in the Northwest Houston district of Houston, Sonesta Essential NW Houston is located 8.4 miles from CityCentre, 9.1 miles from Memorial Park and 9.3 miles from Houston Arboretum and Nature Center. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center. The hotel has a garden and provides an outdoor swimming pool. Guests at the hotel can enjoy a continental breakfast. Galleria Houston is 10 miles from Sonesta Essential NW Houston, while Waterwall Park is 10 miles away. George Bush Intercontinental Airport is 21 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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I got to the front desk and had to wait in the lobby for a long time to receive my room
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Disappointing
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The room given had bedbugs
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Its pretty far out from the main town. If you are looking for nice stay in a decent area, this is not the one. We were there for just 2 nights and I thought repeatedly why would I book this again. Bad neighborhood. The only thing is its comparatively cheaper than other hotels. Don't fall for Sonesta name. They refused to give us breakfast the only morning we were in citing power cut issues.
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Bad
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No phones in the rooms. No microwave in the rooms. No ice machine working in the the whole Hotel. Horrible service. Will never ever book there again
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NOT A GOOD EXPERIENCE
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.
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Disappointing
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Room smelt horrible (cigarettes) burning holes on blankets, and i reserved a non smoking room, water pressure is very low, 8 feet long pothole in parking lot, if you fall your car is gone, shady people coming in an out, someone was yelling, cussing and fighting on the hallway at 3am. People hanging around in the parking lot all night, that breakfast was the worse breakfast i’ve ever had, didn’t even finish it, bland eggs, powder orange juice and gray flavorless sausages , it was cheap and i thought it was a nicer hotel for a good deal, it wasnt, a Motel 6 would’ve been nicer provably
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I didn't even stay there that's the bad part I was charged. I was told there was no room available
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Did not like the $100 deposit. Only problem properties require this type of deposit. Amenities like laundry, business center & first floor bathrooms were not in service. Back door inoperable. Slight moldy odor in room.
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The area is just not a good area at all. Lots of homeless people walking around the area.
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Bad
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We received breakfast vouchers, and all they had was waffles, toast, cereal and juice. One of my family members asked the kitchen staff lady for fruit yet she never acknowledged she just looked at her in an ugly manner but shortly later brought the fruit. Dissatisfied
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Nice ok Employeed
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I didn't even stay there...
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Employeed
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Great, however, the staff had not replenished the breakfast items at all. We arrived well on time for breakfast. There was barely anything. Some lady who also arrived with us, requested for the food to be replenished, but the staff didn't seem to care. Finally, after several people complained, they brought a few slices of bread and re-filled the milk. This was the worst breakfast experience.
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Very poor
