WoodSpring Suites Houston Northwest
About WoodSpring Suites Houston Northwest
Well situated in the Northwest Houston district of Houston, WoodSpring Suites Houston Northwest is located 5.6 miles from CityCentre, 15 miles from Memorial Park and 15 miles from Houston Arboretum and Nature Center. Featuring a fitness center, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Galleria Houston is 15 miles away and Waterwall Park is 15 miles from the hotel. All guest rooms at the hotel are equipped with a flat-screen TV with cable channels and a kitchenette. The rooms will provide guests with a fridge. Downtown Aquarium is 18 miles from WoodSpring Suites Houston Northwest, while Lakewood Church Central Campus is 18 miles away. George Bush Intercontinental Airport is 20 miles from the property.
Amenities
- Fitness center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Elevator
Reviews
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Terrible customer service
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It was relatively clean but the room smelled so strongly of wet dog, it was hard to manage.
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Additionally, the air conditioning took quite a while to cool the room down, and the beds were not very comfortable. On a positive note, the staff was friendly and courteous throughout my stay, which I appreciated. With some improvements to room maintenance and comfort, this hotel could provide a much better guest experience.
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Showers were not the cleanest and the hotel spelled like w**d. I’d recommend staying somewhere else, but if you need to be in this area for a night or two. It’s ok. But recommend somewhere else entirely
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Staff was friendly, pet friendly
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Tameka front desk was amazing. Facility was clean and staff was friendly
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It’s just a quick stay place I’m really iffy about where I stay so it wasn’t up to par for me
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Okay to stay
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Very clean nice people and
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I actually rented the room for my son, who left two days early because of a bad odor that he attributed to the black mold he discovered in the room. He intends to send me pictures, but I have not received them.
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Everything places stinked and the property has roaches
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The property on the outside and the lobby was kept clean. On my first night While unpacking I saw roaches. I immediately took my luggage back to the car where I kept them. I left the hotel early.
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Room with roaches and cigarettes smell
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the bed was not a king size you only get 2 pillows that have no cushion in them and the liner of the bed is plastic which makes the bed so hot. and on the portal it said 5 per dog stay they charge you 50 deposit first false advertising
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Roaches. Staff absent most of the time, which is bizarre given they can see you at the counter when they are in the back talking on the phones.
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Booking claimed pans and cooking/eating utensils were included, turn out they are not included and needed to pay $20 extra for pots and pans and utensils!
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No good
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Arrived within 30 minutes of booking. Denied check-in due expired ID and refund despite not staying. Had to sleep in my car. Currently disputing charge.
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Na
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The attitude of the staff
