WoodSpring Suites Houston Willowbrook
About WoodSpring Suites Houston Willowbrook
Located in Houston, WoodSpring Suites Houston Willowbrook provides air-conditioned rooms with free WiFi. The property is around 15 miles from CityCentre, 19 miles from Memorial Park and 19 miles from Houston Arboretum and Nature Center. The hotel features family rooms. Selected rooms contain a kitchenette with a fridge, a microwave and a stovetop. Galleria Houston is 19 miles from the hotel, while Waterwall Park is 20 miles away. George Bush Intercontinental Airport is 18 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Elevator
Reviews
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Checkout was 11am, staff (Mexican lady) was banging on the door at 10:40pm for a curtesy knock, told her I’ll be leaving at 11. 2 minutes later continued to bang on door asking me to leave.
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The staff was very friendly
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Exceptional
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Passable
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Poor
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I don’t know why I didn’t read the reviews first but this place is a dump. The first room they offered me smelled like a nursing home. I mean I didn’t even step in the room when the smell hit me. I went back downstairs and told them that offering that room to ANYONE is offensive!! They gave me a card to check 2 other rooms. The first room was ok, but the fridge was rusted and had mold on the side. The second room had an unpleasant smell but the fridge was nice. So I had to ask them to switch the fridges. The only thing I can say nice is the staff was nice. Nikita I think was her name was very nice. She definitely is the only reason you’re getting the 1 star!! But they definitely should state this is not a hotel for a stay is a hotel where people live there for extended period of time. You can’t get clean towels unless you pay for them or wash them yourself!!! Who wants to stay at a hotel and wash their own towels??? Or buy their towels for $7. I’ll never stay here again or recommend this place to nobody!!!
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Nothing. One of the worst hotels I’ve see. Room was dirty, roaches crawling, microwave didn’t work, tv didn’t work, shower was coming apart, smelled awful, other guest yelling late at night.
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My dates were off and I couldn't change the date by one day even though I had the insurance. Didn't want to cancel just change. I don't know how the dates was missed up but it happen and I lost two rooms cost. just not happy
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People fighting.at night
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The beds were not as comfortable but it was an ok stay. Would stay again but may look elsewhere first.
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Great all around
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Asked for a non smoking room the room smelled so much like smoked stayed some hours and my clothes were penetrated with the smell had a hard time sleeping because I could not breathe right ended up leaving at 4 am could not stand the smell anymore when people ask for a non smoking room it should not smell like an ashtray
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Ok
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Bc. Non
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Cleanliness, indoor rooms, space Mattress a bit tough, but a couple extra blankets made it work.
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Good great.
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Good
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Clean room
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Very friendly and accommodating staff.
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Horrible quality. I mean, you get what you pay for. Service is terrible. Staff needs some training. The bed was very uncomfortable, and the bathroom smelled horrible. To get towels is for a fee, and room service is every 2 weeks. If you can, please don't go there.
