Marriott Hutchinson Island Resort & Beach Villas, Golf & Marina

Muy agradecidas con el staff del hotel. Volveremos!@

Room was very clean and the balcony view was beautiful of the ocean. Enjoyed our stay.

Nice people, great spot

This is a great hotel with great staff. Unfortunately the air conditioning sounded like a jet engine and did not cool the bedroom. I’m sure the main hotel is fine, but the beachfront villas have a cooling unit just outside the bedroom door and a 3x5 vent in the bedroom. When the unit is on it is hard to hold a conversation, watch tv, much less sleep. Ruined the trip.

Tennis

Very good

Nice

Location Run down, dirty, room un equipped. Carpet dirty, pee stains, garbage behind sofa, no sheets for pull out, miss match of dishes and cookware. Dishwasher broke. Broken ice maker on the floor for over 3 days….. just horrible to have been celebrating our daughter’s birthday. The director of operations Christopher Fischer needs a better way to show face. And provide better guest experience especially for a Marriott!

N/a

And I’m sure that Marriott will get on here and say, sorry about your experience, we will send cleaning crew. It’s not about Cleaning cleanliness, it’s about upkeep of your property. Don’t get me wrong, the property was clean, however, the pictures do not match the actual hotel. You have to keep in mind, which area you reserve. It’s a hotel that split amongst three or four properties, so you may get a hotel room that is not even near the beach. And then if you stay at the beach, but want something from the main hotel, you have to be there to get a shuttle or get in your car and drive to the main part of the hotel. Anyways, would recommend looking elsewhere, this hotel left much to be desired,

Property is beautiful and well kept.

everything was so quiet a place to relax

Had to remind the cleaning staff to leave coffee, sugar and cups almost daily. Resort could clean the beach more and remove the zargasumm from the sand like I've seen other resorts do.

Noisy kids at poolside and elsewhere after 9 pm requiring move to quiter room

Great access to the beach . Staff super accommodating and friendly.

During our stay, the elevators were out of service, which was a major inconvenience, especially when we were on the top floor having to walk 3 flights of stairs . We also experienced a water outage for several hours, and the TVs never had internet access for the entire duration of our visit. The bathroom design was also disappointing, with no door separating the bathroom area from the room. The toilet and shower were only enclosed behind one door, and the shower itself only had a half door, making it uncomfortable and lacking privacy. The provided soap and shampoo had a strong masculine scent that was not enjoyable, and many amenities that you would expect to be included came with additional charges. Food, drinks, and other resort amenities were significantly overpriced. The resort’s description was also misleading. It was advertised as being “on the beach,” which gave the impression that guests could simply walk downstairs and access the beach directly. In reality, the main hotel was a drive away from the beach access, which was not what we expected. Overall, the resort was overpriced and did not deliver the experience promised. Between the lack of basic services, additional fees, misleading beach access description, and overall value, I would not recommend staying here.

I had the best time ever!!!!

The property was conveniently located close to the beach with a clean pool and hot tub available for use during our stay. The staff was helpful and friendly.

The biggest issue was the condition of our room. The balcony was covered in bird droppings, making it completely unusable. One of the reasons we booked this property was to enjoy sitting outside, but that wasn’t even possible. To make matters worse, only one elevator was working during our stay, resulting in long waits and unnecessary inconvenience. Before our arrival, I had arranged for a cheese tray to be delivered to our room as a special touch. It never arrived. During my stay, the manager texted to ask how everything was going. I explained both the balcony issue and the missing cheese tray. He assured me that housekeeping would come clean the balcony, but no one ever showed up. The cheese tray was never delivered either. What disappointed me most wasn’t just the problems themselves—it was the lack of follow-through. Promises were made, but nothing was done to resolve the issues. For the price of this resort and the Marriott brand, I expected much better service and attention to detail. Unfortunately, this experience fell far below expectations, and I would not choose to stay here again unless significant improvements are made.

I recently stayed at the Marriott Hutchinson Island Resort from July 15–26, and unfortunately, my experience fell well below the standard I expected from a Marriott property. Our first room had numerous maintenance and housekeeping issues that should have been identified long before any guest checked in. The dishwasher was broken and smelled of mildew, several kitchen drawers were broken, the refrigerator door was literally coming off its hinges, there was a noticeable buildup of caked-on dust on the bedroom ceiling, and there was a recently patched hole in the bedroom wall. Although the room clearly had significant problems, we remained there for seven days. My husband was working remotely throughout our stay and had an extensive work-from-home setup that required multiple monitors and other equipment. Packing everything up, disconnecting his workspace, and relocating to another room would have caused a major disruption to his work, so we did our best to make the room work despite the ongoing issues. When we were finally moved to another room, I expected the experience to improve. Unfortunately, the replacement room also had maintenance issues. The sofa bed frame was broken and unusable, requiring the use of a rollaway bed. While the staff was courteous and attempted to resolve the situation, the condition of both rooms did not meet the level of quality I expect from a Marriott resort, especially at the price we paid.