Super Collection O Dilsukhnagar Bus Terminal Hyderabad Formerly Karthikeya City Stay

Nothing It was the most disappointing experience Unclean and unfriendly staff Elevators were broken and no hot water

The new management is very friendly and welcoming. Rooms are quite spacious compared to typical hotel rooms. I was even upgraded to a suite room, which included a sofa and an extra bed—very comfortable and pleasant stay overall. Liked the friendly staff, spacious rooms, and the complimentary upgrade to a comfortable suite.

Nothing Blankets are not clean, cigarette smell,no ventilation,no hot water , separate heater,no proper lighting,not hygiene,really bad ,smelly rooms and worst experience

Behaviour of staff

Bad

Passable

Nothing tbh It was very dirty with garbage smell and old bedsheets and pillow covers.

I did not like anything about the property. The pictures were misleading. There was nothing like the picture. Pictures on the site were probably 10 to 12 years back when the property was new. They have shown me 3 rooms, none was up to the mark. Linens was dirty, floor was dirty , tiles were broken at places and dirt is stuck in the joints. The rooms smells like cigarettes, cockroaches were on the wall. I suspected bed bugs. Furniture was very old, wall wasn’t painted since ages. The rug outside the bathroom was wet, when foot in places black water comes out of it. No ventilation. One of the rooms AC was not working. After looking at 3 rooms I didn’t opt to stay. I bailed out and that’s a good decision. Pictures don’t depict 1% of the original. They were probably taken decades ago when property was new. The restaurant down wasn’t functional.

Very good

Overall outstanding The hotel had a calm aura, and inside was outstanding. nothing

Our Overall experience in hotel was impressive .Room and washroom cleanliness was perfect. Must Stay.

Perfect care and kindness from the staff made our stay very enjoyable. Fantastic service NOTHING

Bad

It had very friendly reception staff, hotel check in was very smooth. Overall we had a very healing experience. N/A

Check-in was smooth, stay was comfortable, staff was friendly. no issue at all

Room was clean and spacious. Staff was amazing and helpful. Very Good place to stay. NA

Spacious room. manager was so corporative. The staff was really supportive and accommodating. Thanks! No issue

Property was neat and clean. Stay was comfortable. Great and polite staff. check in was very smooth. Overall the stay was good.

Friendly staff all time helped me a lot in meeting my requirements. Comfortable room, fast check out. It was an excellent stay no issue

A very cordial good staff and management over all good awesome good experience.