Hampton Inn & Suites By Hilton Irving DFW Airport North

The st

Very good!

Overall the hotel was good .the breakfast was great ... what was terrible was my smashed drivers window on my truck . There were several smashed. Front desk acted like it was no big deal and handed me a prefilled form to get a generic police report. Like it happens all the time

We thoroughly enjoyed our stay. The staff was friendly and welcoming, and our room was clean, comfortable, and well-maintained. We had a very pleasant experience and would gladly recommend this hotel to others.

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Outstanding! Best bed and shower I've had in a long time. The shuttle driver was the most considerate man - even though he was picking up passengers for another Hampton Inn he drove me to the one I had a reservation at! I was just off an 11-hour fight from Barcelona to Dallas and was exhausted. His compassion was beyond words.

A

I may have left my beats in the room

Amazing staff-great customer service was provided by Front Desk Team: Sierra, Shilpa and Alex. Also, Ms. Silvia did a wonderful job making sure that breakfast was always warm and ready for us. Last but not least, the Housekeeping team were very kind and maintained my room clean and tidy in a matter of minutes… all while I was on a conference call.

Clean,convenient to airport

Extremely welcoming staff, no problem finding answers to questions or getting assistance. Rooms were kept clean and comfortable, breakfast offered very nice options and serving and sitting area were clean and quiet. Rate I booked through Expedia was very reasonable too.

I visited this hotel from Aug 16-18. It was superb. The room was very spacious. The front desk staff were friendly and courteous. The breakfast buffet was great!

We woke to someone who entered our room at 2:30 am. The person shut the door and left. We tried calling the front desk and the phone didn't work. I was unable to sleep from that point on. We went to the desk to talk with management early in the morning and encountered the most rude woman behind the desk. She admitted giving out keys to our room and blamed it on a system glitch. "It happens" was her phrase she repeated more than twice. She was extremely flippant about the complaint. She offered us snacks as compensation. We did not sleep past 2:30, and we paid too much for our stay to be offered snacks as compensation. We asked to speak with the manager, and she said the manager was not in at the moment but she took our name, number, and said she would report the complaint and have him/her contact us. Not surprisingly, we heard nothing. This was a frightening experience that then turned into a maddening one. Management should have shown even the slightest bit of concern for the safety scare. That would alarm anyone to wake to someone in your hotel room. Poor, unprofessional treatment.

The room was clean and spacious, the staff was friendly and very helpful. The breakfast was fresh and had a good variety. The airport shuttle was difficult to coordinate at the late hour we arrived but leaving was very easily organized with the front desk.

The reception desk people were wonderful and personable. Excellent shuttle service. The room was huge, and the breakfast and staff were great. All very pleasant and convenient to and from the airport

The front desk gorgeous and very professional was so helpful I can’t wait to come back!

Front desk had my shuttle ready at 5am.

Everything in the hotel was great only issue i had was no bars or restaurants with in walking distance, but as I was only there for 1 night it wasn't really a problem.

Everything is good

The staff is amazing, and the hotel is spotless