Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Breakfast spots nearby and a quick place to get rest

Nothing It was infested with roaches i had to get bleach because room was dirty

Pleasant

It's dirty. Mattress feels like rock. Please don't stay there

Dude at front desk had a very rude attitude. Room had an stench to it.

Its an old place and we cant even sleep properly instead of staying 2nights we checked out early morning at 8am theres coackroaches crawling and the carpet is old and smells funky.

This place took my money with you also and I got no room and I'm in my car I'll m telling everyone not to use you and how heartless you are

My first room had so many ANTS

Dirty smelly hallways and lots of cockroaches ? in the room!!

It wasn’t the worst hotel I have stayed in. The room had this distinct smell! Hotel is older could stand some renovation!

Pleasant

This place is dirty has cockroachs hair in the bath tub, trash still in room and they took my deposit and said I smoked in the room and I don't smoke plus the room smelled like nasty food because they never emptied the trash from guest before me. Then after I purchased cleaning supplys to clean it was horrible. They turned down my Xtra night and kept that money I am very upset they kept $120 of mine and I h byad to clean my room and buy rouch spray . Nothing it's dirty nasty and they don't care

My exp

Good

Nothing ! The lady that works the morning shift during the week. Is a mean nasty lady very poor attitude.

Very poor

Lobby smells great… 😂 but my room was disgusting!! It looks like the carpets in the hallways haven’t been cleaned or vacuumed in years. Rooms were filthy. Floors haven’t been cleaned in years. Walls haven’t been cleaned in years. There was hair ALL over the beds. There is no faucet to take a bath.. only shower option. (I respectfully wouldn’t have my kids or myself in the bath anyway) but yea. Microwave in room didn’t even have a plate that fit it was just sliding around in there 😂 There was gunk caked to the inside of every door handle. Breakfast was literally a bagel, a muffin, oatmeal, & grits that you had to make your self… but only had styrofoam bowls…. & no salt… (this is a blessing to some of course, but can’t cook in styrofoam) I really didn’t even want to sleep here.. but I had no choice. So I will never be back. I pray they find a blessing.

The only thing that I can say is the room didn’t look like the room online. The worst worst worst part was the bed….i felt like I was sleeping on lumps. It was a queen bed, all night I tossed and turned. Clearly no box spring just a mattress that felt like it was from the 12th century—super bad! Do not slack on the beds…PLEASE!!

Clean, great staff, cold refrigerator , clean microwave, shower drain working, Mattress was worn out and everytime i sat on bed it made a popping metal noise…… but sheets were clean….. carpet needs replacing

Good stay no complaints I would definitely stay there again