Hotel Mirage Regency
About Hotel Mirage Regency
At Hotel Mirage Kathmandu, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Discover the wonders of Kathmandu with ease by utilizing the services provided by taxi and car hire.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Hotel Mirage Kathmandu.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Hotel Mirage Kathmandu. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker, instant coffee and mini bar.Hotel Mirage Kathmandu offers a hair dryer and toiletries in the restrooms of specific accommodations. At Hotel Mirage Kathmandu, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Hotel Mirage Kathmandu, catering to your unique requirements is our priority. Guests with particular dietary preferences can choose from an assortment of dishes, featuring kosher and halal choices among other options. An evening spent within the hotel's bar and casino may prove to be just as entertaining as venturing out with your fellow adventurers. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At Hotel Mirage Kathmandu, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by paying a visit to massage, salon, steam room, spa and sauna for ultimate relaxation.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Elevator
- In-room safe
Reviews
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Bathrooms
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Hotel staff very kind and helpful. Called at the airport to figure out my lost bags situation.
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Staff are going to afraid me not accepting Indian currency rs 500 So I not occupied Room are very dirty not clean bad sheet
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Exceptional
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Poor
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nothing We had a shocking experience with Hotel Mirage Regency in Kathmandu. Despite having great reviews and a high rating on booking.com, when we showed up to the hotel this was complete opposite of our experience. The hotel images we witnessed on your website did not match up to the in person sights we were presented with. This included old and broken furniture, dirty bedding, broken curtains and windows that would not close. The walls and tiles of the bathroom were cracked and not upheld to a standard of cleanliness. The room itself reeked of cigarette smoke. Additionally, the mirror on the wall that backed on to a “staff only room” had a hole in the top corner which appeared to be a peephole. We felt extremely uncomfortable and unsafe in this environment. This was after our unfriendly and unwelcoming experience at the front desk. We were greeted by staff members who were harassing and hostile towards us. They did not have a computer system and were quite unaware of our booking, questioning what room we wanted. They were trying to provide free upgrades for us and include free breakfast. This made us feel quite uncomfortable as we felt it was an unreliable business. When they went to take our passports for the booking confirmation, they seem to be quite reluctant to hand them back to us often questioning why there was no address on the passports. The male receptionist asked a lot of unnecessary questions that did not relate to our booking which also made us feel uncomfortable such as where we've come from, why we're here and what our address was in our home country. We requested to see the room before payment as we had an off feeling about the hotel, however the staff refused, asking for payment immediately before seeing the room. When we went to pay, they encouraged us to pay in USD via the eftpos machine. We did not want to do this and wanted to pay in Nepalese Rupee (NPR). We were saying we would like to pay in Nepalese Rupee on Visa.
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Very good
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Poor
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Exceptional
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Very good
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Restaurant and its options on food were excellent. Staffs were friendly and exceptional. In the room, the refrigerator was broken. The sitting furnitures were worn out in the room.
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Very good
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Disappointing
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Passable
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The staff, location - as it's close to Pashupati Temple, Boudha Stupa etc Cleanliness.. the room was not clean at all Its way too expensive for service
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No internet for two days, food and cleanliness does not meet standard.
