Best Western Plus Kingsland

Wasn’t a good stay , low pressure shower with wood screws holding the knob on and deteriorating laminate vanity , pool had a weird odor . Overall not impressed

The staff was excellent, but there were check-in issues with room keys. The hotel was generally clean looking, but there was a musty smell to the room. We should have changed rooms, but we were exhausted from traveling and after waiting to get onto a room, just too tired to move.

This hotel was amazing as well as the staff, made you feel right home 5 star in our eyes 😁

Bathroom needs work

I do not live in Kingsland Ga. I live in the Atl area..,My room was HORRIBLE!…The STENCH of MILDEW was EXTREMELY OVERWHELMING!…I informed the deal clerk of the issue. I had an outpatient surgery and was recuperating. I was offered a different room and I advised that I could not relocate my luggage etc. I used to stay there every month when I came for my Dr appt. I will NOT be returning as this was unacceptable! I will be sending an email to the corporate office in regards to this matter.

Pleasantly surprised. Hotel is clean, room clean. Bathroom needs painting.

The check-in experience was smooth and staff is friendly. The room we had was old, outdated and smelled very stale. The AC was set to 76 so it was hot in there. It eventually cooled down and some of the funk went away but everything was moist because it was so humid to begin with. The AC unit was loud and annoying so we didn’t sleep well. The breakfast was good and had good choices. I would choose another hotel next time personally but overall the experience was ok.

Great place

Over all good experience room was extremely cold when I checked in. The was a slight musty smell but not bad

I had to spend 2 hours cleaning the pool before using it while 3 people management did not offer to help

.

Breakfast was good

.

The staff is great, very friendly and always willing to help. Great breakfast every morning, with a very good breakfast attendant. We repeatedly stay here as it is the best in Kingsland!

The hotel is quite old, furniture, carpeting, bathroom, but the worst is the smell of disinfection, the room smells like it was disinfected from roaches right before you enter.

This motel was very nice, staff was very friendly, room was clean, beds were alittle smaller than expected. The breakfast was great, but area was small to sit. The air conditioner was old and had a funky smell. But very satisfied with the price we paid.

Best Western Plus Kingsland was one of the worst hotel stays I’ve ever had. I ended up having to switch rooms twice due to severe quality, moisture, and mold issues. The first night I slept there without realizing the full severity at first. By morning, my clothes inside my bag were damp from the wet carpet, and I had spent the entire night breathing in moisture and mold. The second room was even worse, with soft, water-damaged walls, wet carpets, and visible mold on the bathroom and bedroom walls. I was finally moved to a third room upstairs that had no issues. When I brought up these unsafe conditions, the front desk worker claimed humidity settling low is a "down South problem." I live in Florida; this isn't geography, it's a quality issue. She literally stated that the rooms aren’t her problem, however, customers are her problem though. Major Health & Safety Risk: As an immunocompromised person actively on a kidney transplant waiting list, exposure to active mold is a severe medical hazard. By the day after checking out, I couldn't breathe properly. I’ve since needed a chest X-ray and am on antibiotics under medical supervision. Neither hotel management nor Expedia has made any effort to make this right. Expedia refuses to help with my refund because an affiliate on their site took the payment. Management needs to step up and take accountability immediately. Consider this a serious warning to stay far away.

Everything was excellent!

We have stayed here before and are never disappointed.

The Stay was very pleasant