Econo Lodge Inn & Suites Knoxville East

Ac cold

Cigarette burns on the bedspread! Cigarette burns on the counters. Smelled TERRIBLE.

A nicer mattress would have been nice but it was very hard bed everything else is great

the only room they had was a smoking room and it smelled like 100 dudes came to make it it a day. i left and went to a hotel down the street because they wouldnt give me a different room.

Beds where dirty and room didn’t look clean

The staff we interacted with (front desk and o he housekeeping)

Rented 2 room both bathrooms were filthy. Room smelled so bad. Beds were hard as a rock definitely would not stay here

The door lock barely worked, but somehow it still kept the door closed. The overall condition of the room was unacceptable for the price we paid—$130 for a night that felt like staying in a dump. The next hotel we found was under $100, in much better condition, and definitely a more pleasant experience. Do yourself a favor and stay elsewhere!

When we arrived an older, drunken gentleman had to scoot his chair over, so my husband could unlock our door so we could enter the room. Upon arrival, the smell was quite musty. Stink Bugs lined the corners and ceilings of the room. The sheets looked like they hadn't been changed in multiple nights of use. Hair and grime, mildew and mold were all through the bathroom area. You could see the "built up" of nastiness along the walls and baseboards. We never even took our backpack off! Walked straight to front desk and told them we were not saying there, and ask politely, for a refund. They would not. And he said, Stink Bugs were no big deal. Well, I say, There should be NO bugs, in NO spiderwebs, in my room! Don't waste your time with this place!! Not worth it!

it was good

The room had a broken door frame on main door and broken doorknob on bathroom. Walls were very damaged with water and ink. Water pressure was good and the staff was efficient.

The room had a dirty, musty, smell. The metal box & frame for the bed were were extreme noisy every time you tossed or turned. Area reeked of Marijuana. A child was screaming in pain or terror & I was so concerned I ran out in my robe to render aid. Appears that a family w/ young children that work there also lives there. The children & their mother were also playing w/ toys in the parking lot, blocking access

Old and dirty room,cheap hotel,but I hope they should have a clean or upgrade their hotel services.

Great staff

This place was disgusting. Dirty, stains on sheets and bed clothes. Floors was never cleaned walls had dirt all over them water stains on the ceilings. roaches. We went to the desk clerk and wanted more towels to put on the floor so we didn't have to walk on it. He refused, said we had the 3 towels that we were supposed to have. So we told him about the floor and the bugs. Told me the bugs were stink bugs. I told him I said I know the differences between stink bugs and roaches. Told him I would bring it to him. He didn't want to see it. So he said that he would make sure that our room would have a full service 1st thing in the morning. We left about 8am and didn't come back till 11pm. The only thing they did was replace the 3 towels. Didnt make the bed, mop the floor. Nothing. Now im sure you ask we did we stay. Well its 6 hours to get there from home. We called every Hotel-motel in a 30 mile area from where we stayed. Everyone was completely sold out. I would have paid double the price if someone would have let me, because I offered. This hotel should be completely closed till its up to code because its not. The pictures that are online are very very deceiving. Looks nothing like them. They had to have been taken at another hotel. I will never stay with hotel chain in my life. Econo Lodge. It was so disgusting that we left without taking a shower. We waited till we got home. Please take this off your list of places to stay. DO NOT STAY HERE!!!

Hard bed pillows were wet needed to be dried longer. Had stink bugs in the room.

Mold with a side of Mold...it was everywhere. Bed like sleeping on a lumpy noisy rock. stay away...they dont (owner) care

The room was dirty and there were cockroaches

Nothing

The price seemed good, but when we got there people were drinking outside the rooms. The room itself was beat up. It smelled like stale cigarettes but we booked a non-smoking room. There were scratches and scuff marks everywhere on the walls. We left without staying the night because we didn't feel safe there.