Homewood Suites by Hilton Knoxville West at Turkey Creek
About Homewood Suites by Hilton Knoxville West at Turkey Creek
Comfortable Accommodations Homewood Suites by Hilton Knoxville West at Turkey Creek in Knoxville offers family rooms with air-conditioning, kitchen facilities, and free WiFi. Each room includes a sofa bed, work desk, and TV. Leisure Facilities The hotel features a fitness center, terrace, and seasonal outdoor swimming pool. Additional amenities include a hot tub, 24-hour front desk, and full-day security. Dining Options Guests can enjoy an American buffet breakfast each morning. The on-site restaurant provides a variety of dining options. Prime Location Located 14 mi from the University of Tennessee and 16 mi from McGhee Tyson Airport, the hotel is near attractions such as Market Square and Knoxville Zoological Gardens.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Clean room, friendly staff, good breakfast, quiet
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Room was clean, light in bathroom needs to be changed.
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Clean, friendly staff, room stocked with right amount to towels, bedding for pull out was there ready to go. Overall good experience. Will stay again.
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The property was a great location. Lots of restaurants and amenities near by. UTK is 30 min drive. Easy 25 dollar uber if you don’t have a car. The breakfast was not bad as long as you stick to a bagel and some coffee. The staff were okay but front desk manger seemed a bit annoyed when I asked for help with printer but she did try. The hotel is in need of a full renovation. The common areas are not that bad but the room is estate in had a worn wood tables and a very warm vanity in the bathroom. The room was very clean and the housekeeping staff did their best. Liked the size of the room. Beds were lumpy and the AC kept starting stopping through the night so that was a little annoying and kept waking up my kid. I would give it a solid 7.5. If the room was updated i would say it would have been an 8.
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Checked in at 4:30 pm and room was not ready so they gave us another which was OK except that the room had only a double bed. Worse there was no safe. Expected more from Hilton.
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Superb
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Superb
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A very tired property, really needs an upgrade before I reserve again
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The front desk staff was top notch. I would definitely stay there again! My grandson has a stain on his pillow thought it was mold but with further investigations it looked more like a dirty pillow case. Also the ice machine did not work it the room refrigerator.
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Nice, roomy- clean.
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Great place, not sure if the AC was out, part of the hotel was extremely warm. Enjoyed my stay otherwise
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Nice hotel friendly helpful staff
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Loved this suite! Very clean, well stocked and there was a very nice breakfast with hot coffee and plenty of choices. Very pleased with my stay! Excellent property!
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Nice
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I arrived during the 4:00 pm hr and checked into my room with my family and found out that the one of the bathrooms sink drain stopper was tightly stuck.I went to the front desk and the friendly young lady I think Amber said that if maintenance was still there she would send them to my room. Me and my family went out for dinner and didn't return until around 8:00 and began to shower and barely any water was coming out of the shower head. I went back to the front desk and spoke to the same lady and she said that she couldn't move us to another room but to the hotel bring sold out.which I understood. But she said that she could give me a complimentary night due to the inconvenience of the shower and sink with my family of four. When I saw the service points, I am confused on the points comparison to her saying she would put a note for points for a complementary night. She was very nice and understanding and tried to help me for my inconvenience.
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Staff was very helpful and polite. We were in a two bedroom suite and the air conditioning didn't work in one bedroom and the living area and other bedroom were freezing. The staff found a fan for us to use in the one bedroom.
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Exceptional
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How everything was convenient.
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Very good
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The pool was not open though the weather was nice. (The Hampton’s pool was open.)We stayed for 2 days and there was no towel service the second day. Given the price I expected more.
