Maya Resort

Aung was best manager Nothing

We just wrapped up 10 wonderful nights at Maya Resort, and it exceeded every expectation. From the moment we arrived, the atmosphere was incredibly peaceful and laid-back, exactly the kind of escape our family needed. The food and drinks were delicious, the vibes were genuinely chill, and the entire staff went above and beyond with their warmth and friendliness. What stood out most for us as a family was the kids' club and play space, the staff there were attentive and caring, and our kids fit right in and had an absolute blast. As parents, that peace of mind is priceless. The location is also a huge plus, literally a 2-minute walk to the Fisherman's Market, 7-11 and more, with so much to explore around the area. There was never a dull moment. Overall, we enjoyed every single minute of our stay and can't wait to return. Highly recommend Maya Resort to anyone looking for a beautiful, family-friendly retreat with great food, genuine hospitality, and a relaxed atmosphere. ? Nothing

Great location, super convenient for families.

The place is super fit for families, but yet it is not big and gigantic like other resorts. Just feels like a big family. The fact I had to leave.

Breakfast was also delicious. This is just a 2 minutes walk from the fisherman village, chewang beach is around 15 minutes away. Also, 7/11 and tops are opposite the resort. To the left is a small market with cheap and delicious food stalls every evening. Bathroom was a little small but there were no issues. One day after a storm there were electricity issues but the staff was extremely kind and helpful and it resolved soon.

Location 100/100, located 2min walk from Fisherman Village walking street, just across the street 7 Eleven and Tops Daily that are open 24/7, plenty of parking, 5 min drive from pier to Koh Tao and Koh Phangan. The best staff, kind and helpful, well maintained, nice kids activities, nice kids playing area, huge grass area to play on, 2 pools, a lot of sitting areas. I’ve been to Holiday Inn (which is rated for kids, and liked Maya Resort way more). Nothing

Everything. Love everything. 2nd time there in a couple of months and booked a third already

We chose this place because we were tired of eating out and wanted a place with a kitchenette including a stove for cooking. The photos of the room we booked specifically showed an electric stove and the facilities list mentioned kitchenette (see attached photos from their page on booking.com). When we entered the room we found out there was no stove . When pointing this out to the staff they simply said “oh, that’s just in the photos. We don’t supply a stove”. When I insisted that this was the reason we chose the place they changed their mind and said they could give us one but for a charge of 500 THB per day. I told them that this was unacceptable and that I want to leave and get a full refund but the lady in charge simply laughed in my face and said that’s not not possible .I then told her I’m going to write to booking.com. We returned to our room and I wrote to customer service . Then, just a few minutes later and before customer service even replied , I received the attached message from the property saying that they had talked to booking.com and that they confirmed that I could leave and get a full refund . I then swiftly found an alternative place , also through booking.com, and in less than half an hour from check in we were out of there . Later in that day I started getting messages from booking.com such as the attached one that the settlement was not reached with the property . Later on they notified me that they are going to “compensate” me as an act good will with 2,490 THB in credits for future bookings (see attached). When asking them again and again what about the booking itself which cost me more than 13,000THB I have been totally ignored by them since . In the meanwhile I have received a message from the property that they have been charged by booking.com the full amount but when asked by me to see proof of such a charge , nothing has been presented. So beware of the property !!! That they are no less than criminals . That booking.com deserted me at the moment of need.

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Location was amazing. The hotel had a lot of bikes and scooters for the kids and it felt like a huge playground for them! The staff were so nice and friendly, welcoming and warm! The activities were great and the play area in the lunch room was nothing less than perfect! -

Modern classy, light and bright - great location - staff and facilities were incredible. We will be going back and would recommend it to anyone with or without kids Nothing not to like about Maya Resort

The small resort was neat, clean, and peaceful. The staff were lovely and friendly. The location was right next to the Fisherman's Village, offering restaurants and night food stalls (Thai massage was a nice bonus there). The location was far from the beach (swimmable) and the center. The taxi ride was more expensive compared to Bangkok or Krabi; therefore, you would spend more $ on rides, especially traveling with kids.

Best location

The location is great, just a short walk from Fisherman’s Village. The pool was lovely, with the perfect temperature and even a small kids’ section, which was really useful. There’s also a nice playground that our child enjoyed, and the staff were kind and tried to help when our credit card got stuck in an ATM outside. Unfortunately, the beds were a big problem. They were extremely uncomfortable and gave me serious back pain. The staff added another topper, but it didn’t make any difference. We also ended up being fined for spilling a bit of coffee on a towel, which felt unfair since it could easily be washed. In our first room, a rooster outside the window woke us up every morning at 5 AM. When we moved to another room, it turned out to be next to a construction site, making daytime rest impossible for our 3‑year‑old. They offered a third room, but by that point we were too tired of moving and just wanted to leave.

It would be good to have some hand towels in addition to the regular ones. When the included breakfast is not a buffet it doesnt have much options and not that great. But the buffet is nice.

The entire street had a powerout, all the facilities including shower, sinks and toilets were also down due to the use of electrical pumps. We just landed after a long flight with young kids and could not shower or use our toilet, and did not have any backup light except our flashlight. This is not the hotel's fault at all but it ruined our first night. After a few hours electricity was back on (we were already asleep), air-con and everything worked great. In the morning we enjoyed our stay very much! We will return!

Perfect family resort! Lots of kids’ activities, a great pool with toys, amazing staff, and only a 5-minute walk to Fisherman’s Village. the mattress are very uncomfortable. it might be the room we were in but needs a change. i ended up with back pain.

The facility is functional and great for kids, but only ok for adults. it is semi close to the fisherman village market (5-7 min walk) but is separated by an annoying road that is not easy to cross. There is a new market (Wave) that is closer and works well for dinner but is also across the road. both massage places and laundry were only available in the fisherman village. For the same price, I think there are better locations in Samui. We changed rooms after the first night after finding a metal rod in the bed that someone was trying to fix by placing a towel on top of it (?) and a noisy pump outside the room. The staff was friendly and helpful and gave us another room and after that the bed/noise were fine. In both rooms, the locks were tricky to handle. Also, during our stay a baby pooped in the pool that was closed for 24 h exactly on the day we were planning to not do anything outside. They do have another pool, but much smaller. All in all, the place is cute and functional if you are with little kids but it was quite a stepdown for us after the very nice and memorable hotels we had in the North and the ones we had a chance to see in Samui.

The villa was great, a lot of space for 5 people, private pool that was cleaned every day The staff was very kind and helpful on anything we need Kids activities along the day The breakfast wasn't so good There was a strange smell in the room but the staff fixed it the moment was asked them to check it

The location was excellent, a few minutes walk from the fisherman village market, and yet it was quiet The staff was kind and gracious