HOTEL LiVEMAX Kyoto Kamogawamae

Make staff that checked me in

the smell inside the room was really really bad. not even the freshener that they provided was enough.

Well located, large room for kyoto standards, clean and tidy, laundry on ground floor

Location There were a lot of dust everywhere in the room. And the bed sheets were with a lot of hair from previous people

The room was with good size , clean .. like the photos ! nothing to complain about.

Great location, clean, the first two staff we encountered were amazingly helpful. Great location, room was tiny, but set up where it was almost impossible to open a clamshell style suitcase, and being able to open the main door, door to the bathroom without moving it every single time. Staff at the front desk on the last morning, super unhelpful when we tried to book a taxi to the airport. Other staff said please come to the desk and we will help and was super easy to get a taxi. He was downright rude about it and just pointed to a phone across the lobby and said call them.

Location was pretty good and quiet. No luggage service, no storing or sending of your luggage, do it yourself. 1st floor rooms are with closed windows with barely any sunlight. Ventilation is poor. Self-serve laundry is till 11 and queued most of the time, not organized. Overall you can find much better value for this price

Amazing location on the canal - beautiful flowers and a quiet place to stay. Great walking distance from the river, temples, and food/shopping! Our twin bed room was great for 2 people.

Well located, clean room, and the hotel staff treated me very well. I can't recall any negative points.

Hotel was a bit far from the nearest metro/subway station

The hotel was a bit far from the train station and we preferred to walk where we went. When we checked out, they would not hold our luggage. We had to go to the train station and rent a locker to finish up our day.

Very dusty rooms.

Location and value Found garbage under the bed and pillows were not comfortable.

Room on ground floor, it was extremely noisy at night I don’t know what was going on. The door of the room did not open fully because it was bumping on the bed. Staff not very welcoming except the one working on 17th November morning. She was very kind and helpful.

Location convenient and staff were friendly. Reception was very quick to answer phone calls. Only two washing machines in the entire building. Other hotels I've stayed at had 4 or 6. Also, staff didn't dust the window sill.

I like the comfortable bed, cleaniness. I appreciated that the employees were speaking in english. Nice reception space as well. We wanted to leave the luggage after checkoutso that we could roam around in the city, and initially they told us that it was not possible. After we insisted they let us leave them at our own risk because they said there is no camera in the luggage area. I think they could manage this better, so that they offer comfort to their guests, they are a hotel after all, not a cheap accomodation.

Everything was fine, but I give every hotel a 1 if they charge for late check-out and the check-in time is late and the check-out is early. It’s trash a trash business model. You need to make a few bucks for a late check-out, you get a trash rating. Stop ripping people off.

The corner room was very hot and the Aircon didn't have English translation. Once you figure out the a/c it is great.

Smoking room was perfect. Not to far away from train station.

It was cheap! The pillow wasn’t the most comfortable but the bed was okay.