Hotel La Jolla, Curio Collection by Hilton

Check-in was quick and easy. Very friendly staff. Clean rooms and property. They forgot to bring my extra pillows though.

Very smooth check-in/out. Hotel location was good, staffs were very friendly. Minor issues were the AC, a bit noisy, and the room was a little smelly went we walked-in, but the smell was gone after we open the window, so not too bad.

Very nice and clean. Room was spacious. View was beautiful

Lovely property. Rooms spacious and clean.

staff , location, room!

Exceptional

Overall it was a good stay. I loved the lavendar for the pillows!!!

Restaurant on top floor was excellent and convenience into La Jolla was great.

Pleasant

Super nice and helpful staff. AC somewhat worked. The door lock usually didn’t work. Had to get new keys twice.

I will admit the hotel was very nice. Unfortunately, I did have a few issues. When I first checked in, the 2 folks ahead of me received a glass of bubbly. The 2 folks who showed up after me also received a glass of bubbly. I wasn't offered a damn thing. My second issue. The next morning, house keeping came by. I asked if they could come back. When I said come back in 2 hrs, one of the ladies rolled her eyes and mouthed "2 hrs". I felt that was quite rued. So, other than rued staff, the place was great.

Beautiful view, friendly staff and a great experience. We will be back for sure.

Checkin was not smooth because of a new computer system, that’s ok. They were trying. The AC was not working in our room. We were told someone was going to check on it while we were out. They told us the engineer was there and the room is now cool. We walked in to see two fans that weren’t completely on. The room was stuffy and not comfortable so I asked for a room change. They asked me to stop by the front day before I headed out in the morning so everyone is on the same page and he will make a note about the room change. I asked for a room change in the morning before we headed out for the day. The next morning I checked in at the front desk and no one knew what I was talking about. After explaining the situation again the front desk clerk had me go pack up all my belongings and said if a room comes up they will transfer my belongings over. This was frustrating because we had plans for the day and was on a schedule. They should have relayed this the night before. Having coming back from a full day of activities I asked if our room was ready and belongings were moved over if not I can go move it myself. The female looked at me like I was crazy and said why are we moving? Overall, I would say the restaurant was great. The location was convenient but the front staff communication with each other and clients could be better.

Habitaciones no bien limpias, muy superficial. Hotel descuidado, fallas en diferentes servicios.

👍

Room was large with a nice balcony. Hotel appeared to be not quite as luxe as the photos suggested

Just know that you will pay $50 a day for parking here and they won’t tell you when you check in and when you ask is the parking free or do I have to pay for it they will tell you it’s free. Then get you at the end of your stay

Beautiful rooms and views, but zero communication between staff. I wanted to extend my stay and was told id be able to , just to end up being told the next morning that my room got booked up and I had to depart from my room last minute with my baby and child. I had asked to speak with General Manager during two different occasions and was never able to get a hold of her. I still have yet to receive a call back about my experience. Overall Jeff and the views are what really made this place.

Bad

I loved this hotel. Beautiful views and lobby. Convenient location. The lit torches on the entry drive was a lovely touch. The people at the front desk and the breakfast bar were friendly and helpful. The rooms were clean and the beds and pillows were very comfortable. I did have issue trying to get a hold of guest services or the front desk both before and during my stay. The wifi password was not given to me upon check-in, or listed on the keycard, and despite looking through the information given to me, throughout my room, and by researching the pages where the in-room QR code linked, I could never find it. I tried calling the front desk dozens of times throughout my stay and no one ever answered. Everything else was amazing and I would definitely come back, and just make sure to ask about WIFI at check in :)