Best Western Inn & Suites - Lake Charles
About Best Western Inn & Suites - Lake Charles
Comfortable Accommodations Best Western Inn & Suites in Lake Charles offers comfortable rooms with amenities such as free WiFi, a fitness center, and a year-round outdoor swimming pool. Guests can also enjoy a elevator, 24-hour front desk, daily housekeeping service, and a business area. Convenient Facilities The hotel provides a tea and coffee maker, hairdryer, work desk, and microwave in each room. Additional facilities include a kitchen, ensuring a pleasant stay for all visitors. Prime Location Located 3.7 mi from Bord Du Lac Park and Lake Charles Historic District, the property is also close to attractions like Isle Of Capri Casino (6.8 mi) and McNeese State University (7.5 mi). Lake Charles Regional Airport is 9.9 mi away. Guest Satisfaction Guests appreciate the attentive staff, delicious breakfast, and immaculate room cleanliness, making it a preferred choice for travelers.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
-
Ac top tier in the room Had a wet mold smell lighting wasn’t great ceiling in bathroom was full of mold the sink for bathroom was outside the bathroom pool was green
-
Roaches in the room , had to clean the bath room didn’t even sleep left the same night
-
Great stay. Had to extend my stay and they worked with me easily and quickly.
-
Very clean and super well supplied and organized . Beds super confi and towels smelled clean and fresh and soft too We highly recommend this hotel We will be back for sure
-
Exceptional
-
Superb
-
Front desk person was great. Bed was comfy. The place was not very clean, especially in the common areas like hallways. The carpet needed to be replaced years ago. The GYM EQUIPMENT WAS MOSTLY NONFUNCTIONAL. The neighborhood was not safe after dark, many businesses have bars on doors and windows. I felt like I brought a knife to a gunfight. Several guests and I spoke, we all felt dupped by the reviews, like they weren't real unbiased guest. Here is a comparison. If you never ate anything but bread & water, and then someone gives you a half a hotdog, you think that you are king.
-
Very poor
-
Exceptional
-
Good
-
The room was clean. The staff was kind and helpful. Only two things I was upset about was the refrigerator not working- at all. The pool was a , cloudy, murky color, you could not see the bottom of the pool- it was one of the reasons I booked so I was bummed out to not get in it.
-
They didn't clean my room the first day
-
Superb
-
Nothing Turned up. The place looked nothing like the pictures, Rough and rundown. We didn’t even get out of the car. We rang the property to try to cancel and was told the payment wasn’t processed and we could cancel for no cost on booking.com. This was not the case. We weren’t able to cancel. The process was to send a request to the property to get a refund. We rang, and emailed the hotel and messaged them through booking. All communication was ignored.
-
The room stuck of mold A/C did not work shower had no water pressure tub would not drain there were no face towels sheets had stains morning staff was on her phone and acted bothered by my presence
-
They didn't have any rooms after I paid
-
Nothing They didn't have any rooms after I paid
-
The actual bathroom was extremely dirty.The bathroom wall clearly had residue of some sort on it.The floors weren't extremely dirty.The walls were dirty, and not to mention the fire alarm went off at 630 am.
-
The staff workers were nice and helpful. The breakfast was fair. Air conditioning acceptable. The room overall needs to be maintained better. My youngest kids are too small for showers and the handle to change the setting was broken. I had to run the shower for about 20 minutes to get water in the tub!! problem! The towels were old and worn. I went out to purchase my own. I also cleaned as I normally do because the smell isn’t horrible but it’s not pleasant.
-
Bad
