Golden Nugget Lake Charles
About Golden Nugget Lake Charles
Offering an 18-hole golf course, full-service spa and outdoor pool, Golden Nugget Lake Charles is a casino resort located in Lake Charles, Louisiana. Free WiFi access is available throughout. Lake Charles Civic Center is 4.7 mi away. Each guest room provides a flat-screen TV and air conditioning. There is a hairdryer and bathrobes in the private bathroom. Some rooms overlook the lake or pool. There are several on-site restaurants and bars offering a wide variety of food and drink. Guests can also enjoy shopping at various boutiques, or relax at the private beach area. Imperial Calcasieu Museum can be found within 3.9 mi of this property. Sam Houston Jones State Park is a 20-minute drive.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Elevator
- In-room safe
Reviews
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Front desk was great one bellboy was great but needed a bellboy at end of stay and they never showed up.
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Very nice
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Excellent
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Surprised at how clean and nice it was, and all the food we had was great. Super staff as well.
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LOVED IT! Everything felt luxurious. Valet parking was free. Smelled like bleach at check in/out time because they REALLY clean everything.
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Enjoy my stay very pleasant
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Superb
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Will book again
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We stayed several days GN Lake Charles, place was nice, rooms nice, but they really need to replace some Mattresses the sides on mattress was broke down so you rolled to the side. There was no frig or microwave, so what do you do if you take leftovers to your room. I won’t go back.
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Resort fee is ridiculous. Pool a Roudy nightmare with trash all around the pool
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Exceptional
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Loved the pool. Loved the room. Loved the food.
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toilet paper is terrible and no umbrella’s at the pool.
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Exceptional
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Nice
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Everything was spectacular....
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Place never disappoints me!
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The rooms are smoke free, however guests in next room smoked 24/7 on balcony which made it unpleasant for us to be outside.
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Always a great time!
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I liked the pool and the hotel. It was very clean and we had plenty of towels. I didn’t like that there was only 1 man working the 1 non-VIP front desk line and that I had to wait 45 minutes total in line to check in when we arrived. There were two other ladies working the two VIP lines, which didn’t always have someone in them, but those two ladies only started helping non-VIP guests after we waited in that line for 30 minutes. Why didn’t they have at least 3 people working us peon non-VIP guests? We were not good enough to have more help for non-VIP guests?? I paid over $500 for that room. Why were we treated like lower class and only had 1 person checking us in during a super busy time? I’ve been to hotels all around the country and they always have more people checking everyone out as equals. I’ve seen more help at hotels that only had rooms for 100 people. They need to stop being cheap and hire some more people in these positions. Second problem, why were there only 3 bartenders at the outside pool at the busiest time of day in 100-degree weather when there’s over 100 people in the pool and over 100 around the pool?? Golden Nugget needs to hire more people so they can offer excellent service to their patrons. I cannot give an excellent on this survey because the service in these two areas was subpar for a hotel that wants to claim this kind of caliber
