Santa Fe Station Hotel & Casino

The room was clean and the sheets were clean. I was comfortable and I would stay here again. My only issue was the mattress sunk in a little bit when you lay on the bed.

Only exception, no coffee available in the room as is in most places.

the staff was pretty friendly. however, the toilet clogs easily and the wifi only worked maybe an hour or so out of the day. they sent someone to come check the connection in my room, he called down to have the front desk add my name to the tv, as he said that could be the issue. once they did, his partner was able to connect. But my laptop or my phone still wouldn't connect. Actually, it connected but nothing would load. it was that way off and on the entire 4 day stay. (Mostly off). they said they'd send someone to look again but nothing. I work from my phone so it was a bummer to see no one really moved on this issue. I was given a $50 food credit on the 3rd day because of the internet issue, but that's about it. One of the shelves in the bathroom was broken as well. which could be hazardous. that than those issues, the beds are pretty comfortable. clean and well kept. I was frustrated when housekeeping knocked 1 time and 2 seconds later came inside the room. She didn't even give me time to respond before she just walked in. Thankfully I was in bed and fully covered, But that was not okay. . . . . . .There's plenty of restaurants in the casino to choose from. pool is pretty small, but I'm just here on a staycation until my new home is ready so I didn't come for that. I'd stay again if I needed to. The issues I mentioned above can easily be fixed. Doesn't take away from the Hotel Overall.

Enjoyed my stay thank you

Elevator borke down and needs some updates, but the staff was more than exceptional.

Vallet was helpful

Need more towels for double occupancy.

My wife is handicap and because of that we have a lot of extra stuff that we have to travel with. They have a mobility scooter that hooks to the back of the car and the luggage cannot be accessed until the scooter is moved so I asked for a luggage card so I could take my time and unload the scooter and the luggage, but they would not allow me to have a luggage cart to go to the garage area. Consequently, I spent two hours and 113° packing one piece of luggage at a time from the garage down the elevator across the casino up the other elevator I know they have rules but two previous visits I was able to use the luggage cart. This last visit was told for me that I couldn’t because of liability. So that kind of put a damper on our visit this time. Other than that, we always enjoy staying at the Santa Fe.

Beware of extra fees not included when you pre purchase the room.

My 3 nights there the elevators were out had to do stairs or service elevator which took a very long time to come. Carpets needs to cleaned. My grand daughter’s feet was black at the bottom after a bath. Terrible stay very upset for the money I paid

bed, pillows were old used up, bed was bumpy.

I had a great time there at Santa Fe

Needs remodeling. Things are tired or completely worn out.

Hidden resort fees where other casinos did not hide them before you registered

the bedding was hard and uncomfortable.

The rooms were big and spacious . The bed was good too. Its just a older hotel. They kept it clean.

We enjoyed the stay very much!

The casino was lively and well run managed to stay on a night where they have something called Rock shot bingo. We had a blast. After that there was even a party going on in one of the lounges. The room is very clean I was quite impressive it remind me of the rooms that are down there on the strip. The food was excellent. Definitely will stay there again. Only issue was that only one of the elevators were working. They did have a stairwell but it only led to the outside of the building not down to the casino floor

Beds were comfy and room was clean and didn't smell smokey, great price and fireworks were fabulous

We just stoped in for the night, but staff was friendly and the room was clean