Candlewood Suites League City by IHG

Poor

The HVAC system wouldn’t cool the room and made a lot of odd noises. It woke me up at 12:30am and I was so hot that I was soaked. My husband as well. The refrigerator was also being noisy all night. I finally fell asleep at 4:30 only to wake at 6 when my alarm rang. I didn’t call the desk because I knew that maintenance doesn’t work in the middle of the night. My 5 hour drive back home the next day was misery. I wont be back unless something in the hotel. We stay in league city 1-2 times a month for 1-5 days per stay for two years now and won’t stop any time soon. The extra $ for the Hampton next door ensures a good night sleep.

Exceptional

Slight smell. Television remote never paired with the television

Very good

Friendly staff The bed was to high and not comfortable

Price

Check was a bit slow, but likely because several people arrived at once. Having a back up second person to help with check in would have been helpful.

After a disappointing booking, and refund in Texas City. We were able to book this room, greatly appreciated. The hotel was above par, and great service. Would stay again if we are in the area again.

The bathroom had mold on the wall and general need of maintenance. The staff was great and gave me another room. Unfortunately, the room service was knock g on my door at 9:15am when checkout was 11am. Overall, I would not choose to stay at this location in the future. So far Candlewood Suites in 2 different location have fare poorly in my experience.

Staff was helpful and friendly! Hotel maintenance needs improvement. There were bugs in the kitchen area and bathroom floor. Worst offense was the shower was not functional …...the knob to pull up for the shower function was not attached to the plumbing so only the tub was available! I don’t do tubs and was very difficult to lower myself to wash my hair. This is unacceptable. So, Candlewood Suites, fix the shower in Room 302!

Roaches in room - multiple. Smelled moldy and gross. Ac didn’t work. They mixed up my reservation with someone else’s so I got locked out of my room.

Centrally located No free breakfast

Staff was very friendly and helpful. There is not a breakfast set up there. Pool was clean. This is a dog friendly hotel. Bed was comfortable.

The only good thing about the hotel was the location and the friendly staff.

The staff was friendly. Bugs in my room. I asked to move to another room. The room also had bugs.

The place has an odor. Maybe it's the chemicals used to clean, maybe it just smells.

Very good

The room smelled musty and the furniture was rundown. It was ok.

Quiet, clean and comfortable; staff was friendly and polite as well as professional No breakfast