The Silk House
About The Silk House
Comfortable Accommodations The Silk House in Leek offers comfortable rooms with private bathrooms, tea and coffee makers, and free WiFi. Each room includes a TV, electric kettle, and wardrobe, ensuring a pleasant stay. Exceptional Facilities Guests can relax in the garden or on the terrace, dine at the restaurant, and unwind at the bar. Additional amenities include a coffee shop, outdoor seating area, and daily housekeeping service. Convenient Location Located 12 mi from Alton Towers and Buxton Opera House, 16 mi from Trentham Gardens, and 23 mi from Manchester Airport. Nearby attractions include Chatsworth House and Tatton Park. Guest Satisfaction Highly rated for its convenient location, comfortable beds, and spacious rooms, The Silk House provides a welcoming environment for all visitors.
Amenities
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Smoke-free property
Reviews
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Such a lovely place everything about it is amazing. Absolutely nothing
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Host was lovely, loads of local info restaurants, pub suggestions etc. couldn't ask for more. No shower, only bathtub which was quite slow filling. Not an issue forr us but might be for some.
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Such a beautiful, clean property, perfectly located in the centre of Leek.
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I have given this a mid range rating to try and be fair as we did not stay at the property, so cannot judge the details requested by the review. However, after a month of no progress and regular requests to submit a review - I feel it is time to do so. Plumbing issues meant we were moved to another property at last minute. This property was very disappointing. Not anything like what we had booked - but understand the last minute emergency. I have tried multiple times to engage with The Silkhouse, through booking.com and directly by email - all ignored. Ended up phoning Nick (owner), assured of a response, sadly still waiting. Booking.com have also been lacking in meaningful responses - impossible to speak to a human, not interested in chasing the property, AI generated responses, offered 25 euro credit, deposited in my account despite me not accepting it - I have not asked for a refund at any stage of this process. I just wanted contact and a meaningful discussion. An overall very disappointing experience - Silkhouse not interested in engaging with a disgruntled customer who regularly needs somewhere to stay in Leek and Booking.com not interested in supporting a loyal and very regular customer by making it impossible to speak to anyone and not fulfilling their role as the travel agent. Shall be using neither again.
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Good easy access beautiful building Road noise which Cannot be helped at weekends
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Very good
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Superb
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Lovely relaxing stay, the rooms were lovely and clean and the service was great :)
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Very good
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Great host and good location
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Staff friendly. Clean and tidy property in excellent location to food and coffee spots. Great for a few days away and closely situated to Alton Towers if you can drive :)
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The welcome and hospitality Everything was great!
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Superb
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Great location Traffic noise
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Exceptional
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How close to the centre Didn’t like the massive gap in the door had to put a towel there to stop the light from the hallway for the price should definitely had bottles of water in the room and a breakfast
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Exceptional
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Pleasant
