Clarion Hotel & Conference Center Lewiston

Staff was extremely helpful and friendly

The white comforters had stains from being old. I had to go buy myself a blanket because I just couldn’t

The pool was cold . The hot tub was cold. The sauna was broken. There was a flashing light in the room all night on the smoke detector in the staff was useless to help on anything.

Exceptional

However, a number of issues pulled down my rating: Safety issue: No non-slip tub surfaces, meant that turning on the water creates a slick surface due to the dripping soap/shampoo/conditioner dispensers. Irritation issues: Smoke detector above the bed would flash white light periodically while trying to sleep. The TV could not be operated via remote (remote had good batteries). TV could not be turned off without unplugging it (on/off switch malfunction). After the last power outage, no one bothered to reset the room clocks.

Everything was broken almost stuck in bathroom doorknob didn’t work once closed

When we arrived people were smoking weed outside our door. I ask for a new room. Staff was VERY accommodating. The room was very clean. Shower did not work so our bill was reduced.

Breakfast buffet had a great selection of food, but again temperature of the food , not hot.

There was no hot water to take a shower in the morning. So I went down to the front desk and they gave us another room that someone else stayed in and there were dirty clothes left behind. There were no towels so i had to go get them. My wife was so put out she just wanted to leave without a shower and all the bull we put up with.

First off, I couldn't get into my room. Then, you guys changed my room and charge me for it I didn't like the fact that I paid $200 for a meal that I couldn't eat and on top of that. I want to use your bathroom and there was no soap in any of the soap dispensers in the men's room and when I went to the front office, the lady told me, oh there's plenty of soap in the lady's room, yeah, I will never be going back there. And I will never refer them to nobody very lousy hotel

Price and location Our toilet ran all night, even after saying something. My TV didn't work. The saunas AND hot tub were "out of order" but had clearly been used as there was a pool float in the hot tub and soaking wet towels all over the floor in the sauna changing area. 1 of the 2 rooms I booked had no fridge OR microwave...and that was after they changed rooms because the original room we were put in had the bed on the FLOOR, no desk or nightstand!! I get that the hotel is undergoing renovations but the rooms that aren't done should be blocked off! They should NOT be renting out 1/2 completed rooms! The most GHETTO place I have ever stayed and I travel quite a bit, and not always to the best places. Avoid this hotel until they announce that the renovations are complete!! There is so much potential there, but not worth being open and getting bad reviews while they get there

Very poorly landscaped upon arrival. Room had stains on the light switch and floor upon room entry, bathroom base-moulding was peeled away, and TV screen had a pixle burnout line down the center. At 1145pm on a Monday night, there was a domestic disturbance 5 or 6 doors down. I was glad my daughter was asleep and did not hear the profanity-laced tirade. Unfortunately will not stay here again. The place needs work. Thumbs down.

Just as expected, nothing special. You get what you pay for.

Clean and a great breakfast. The hotel seems to be in the process of trying to increase it's star rating. When I stayed it was relatively cheap and great value.

The convenience of the location. The food in the restaurant was amazing The pictures in this site are obviously AI generated which is sad and makes this place disappointing. The front of the building has been renovated but the rooms need LOTS of work. We had to change our rooms 3 times, the first time our key wouldn’t work to get into the room, the next room didn’t have hot water and the tv didn’t work, the next room we were in for two days and then had to change because of electrical problems. The boiler had an issue so there was no hot water for a day and a half. The next two days of showering consisted of scalding hot water or freezing cold water, not a pleasant experience at all. The bathroom is very small. You have to go in, shut the door while trying to move out of the way, then sit on the toilet. The pool was freezing cold for being an indoor pool. The sauna and hot tub didn’t work. There were dirty towels lying all over the place. The bathroom inside the pol area had poop on it and was disgusting. There was no coffee machine in the 2 out if the 3 rooms. And no more than 1 wastebasket besides the one in the bathroom. Out of the 3 rooms 1 had a hairdryer and neither of the rooms had enough towels/ washcloths for the number of guests. We had to keep asking for more stuff every day. This place should not have opened to the public if it wasn’t completely ready. The telephone lines didn’t work either. And as for booking.com if I would have needed assistance with anything there is no convenient number to get ahold of anyone. It should be in the app as soon as you open it. Not have to search and get some odd phone number that doesn’t even work.

Staff were friendly, carpet was terribly soiled and the remote for the tv did not work. Bed was clean and comfortable. This property needs updating, price for room was reflective of condition of property.

Great breakfast

Unstable hot water. No hot water first 2 days.

We're do i start... old outdated, yard full of trash people actually living there found NO HOTWATER FOR ANY SHOWERS .no ice machine absolutely tarible would actually like a refund ...

L’hôtel était très propre malgré son âge car la nouvelle administration fait beaucoup de rénovation et d’améliorations. Rapport qualité prix très bien.