BTH Hotel - Boutique Concept

I only wish they had a swimming pool.

bad reception.

Good room and location

Poor communication

Excelente place

Love the breakfast. Great location and very comfortable

Breakfast Maintenance

It was wonderful everyone was great

Ambience. Front office staff are so helpful. Location. Nothing that has to be mentioned.

Missed the bar. It's not the same with the Mexican restaurant

Excellent amenities, some of them outdated Toilet a little smelly

The ambience the room service the location. Nothing

N/A

While I appreciate the efforts to renovate the building, I found the rooms to be quite small and uncomfortable. The structure feels very old despite the recent updates, and unfortunately, it did not meet my expectations, especially considering the price. I believe that more modern accommodations at a similar price point offer greater comfort and convenience. I’m sharing this feedback in the hope that it helps improve the guest experience in the future. Thank you for your attentio

Everything was super good N/A

Staff excellent, cleaness excellent, Cesar was a professional person but internwt connection was very bad, can’t finish my work project, thank you

First time - nice room and nice staff- breakfast was good But for international travelers we need another option to check in and check out- planes get into Lima until midnight and get out same time so we need to have other options to hours to check in and check out

Everything! Good customer service N/A

The hotel suited my needs on this occasion. It was functional, clean, and not overly personal. Room and breakfast were good, and it was close to where I needed to be. I was a little put out when, on the first morning, I was blocked from my room and had to go to reception to get my keycard reprogrammed. It turns out that it was blocked deliberately, because housekeeping had reported a broken lamp in the room, and I was told I had to pay $160 for it! As I'd only arrived late the night before, and certainly hadn't broken anything, I obviously refused and the matter was dropped, but not exactly welcoming. Also, be aware that there are no USB charging facilities in the rooms, and the bar is a trendy cocktail bar with very low lighting and very high prices.

For the same price, you are better off with Andina Premium San Isidro for example… BTH hotel Lima is as aging hotel: the bathtub, the mattress - all show their age. The room’s windows are simple glass with space between them. You can hear the road noise even on the 7th floor. The room’s door is not much better in blocking the corridor’s noise. I had to clean the filthy a/c filter and neither was the bathroom fan clean for ages. No much around the hotel of anything and it’s a little far from any center. Breakfast in the dark dining room was so so - not up to par for a 4 stars hotel.