The Aster

Upon arrival, we were asked for our full name three separate times—by the valet, front-door security, and the front desk—this felt excessive and unnecessarily repetitive. The front desk was efficient but not particularly welcoming; there was no effort to engage with us about our stay, plans, or whether we needed anything. While the room itself was large and spotless, the view was unfortunate, looking directly onto a rooftop dominated by a concrete wall, mechanical equipment, and a service stairway. A few basic details were also overlooked. There was no bottle opener in the room, and the bathroom shower featured a partial glass enclosure that allowed water to escape onto the floor after every use. The robes provided were small for anyone with a larger frame, and the bed was one of the least comfortable hotel beds I've experienced—extremely firm and noticeably worn. The biggest issue, however, was noise. Room 414 is directly below the fifth-floor kitchen, and we could hear footsteps, rolling carts, doors opening and closing, and other servicactivity throughout our stay. Nearby laundry facilities added even more noise, and the service stairway outside was active until 3am. Food was fine, but nothing memorable.

Great hotel, staff super friendly, the rooms are huge and clean. The only downside is the noise coming from outside in the wee hours of the morning - fire trucks, police cars, hot rods, motorcycles. You hear them all - not sure why it happens in this location but it does. The hotel left us ear plugs on the nightstand and I now understand why they do that. But if the noise wasn't an issue, I would be coming back for sure.

It’s in a good location in the middle of Hollywood and has a lovely friendly feel. Nothing. It was great for a short stop over.

The restaurant was not to my liking. The food was below average, as was the service. Room service was over 2 hours late. No water available to drink in lobby, or rooms. A disappointment for sure!

It was too noisy having a room off the alley. Otherwise, it is a wonderful hotel with an exceptional staff.

Impressive and spacious. Enjoyed my stay.

This hotel was super clean and the staff were all extremely friendly and helpful. Their pool area was well kept and very nice if you want to have a coffee outside in the morning. We truly loved everything about this hotel (the room, the shower pressure, the service) except for the noise -- we were on the 4th floor and could hear raves happening nearby both nights that we stayed (the noise stopped around 1:30am each night). Not a huge deal for us because we didn't need to get up early, but this could be less than ideal for others.

All that said the service was lacking for the price. On our way in we were offered bell hop service, but I ended up rolling our cart up 45 minutes later because it was still in the lobby and we had to get ready for our night. After dinner we called the front desk for a hypoallergenic pillow, and had to call two more times before it was delivered nearly two hours later.

Clean room perfect staff

We were in room 414. Lots of notice late at night on the floor above us.

Great location with very nice amenities. Staff was very helpful and welcoming.

Horrible staff. The room I booked they didn’t have. They downgraded my room. Staff was very rude and refused to accommodate or issue a refund, only provided a free conference room. Emailed management and was also rude. Put me in room next to washer and dryer were doing laundry until midnight. Horrible experience.

Loved this Hotel! Very quaint and old Hollywood vibe. The restaurants was all excellent, I especially enjoyed dinning rooftop at the Lemon Grove. Loved all the plants throughout the hotel and the wallpaper.

I did not make this reservation Called you to make aware of fraudulent charge

Loved the location! So close to the pantages . Loved the boutique feel. Staff was friendly. We aren’t the “Hollywood” type but they were very welcoming . Nothing. Was fabulous!! Our new go to hotel!

We slept great, actually got to relax, and just really enjoyed our whole trip. Would 100% stay here again!

Exceptional room, huge, lovely fresh decor but it was really noisy in the evenin as it’s very much a nightlife area

A little noisy location

Our room was incredible Some of the front desk staff was not very helpful

Attractive large room with balcony. Nice outdoor pool. Convienent location to visit Hollywood and to access line B of LA metro. There was a kettle and coffee making facilities but supplies were sparse. Needed to remind to undertake housekeeping. Bed large but not particularly comfortable and pillows were poor. On busy days pool towels not replenished. Large TV in room but it wasn't a smart TV so couldn't access streaming. Nice rooftop bar with good cocktails.