Arena Beach Hotel

I am very disappointed with my stay at this hotel and would not recommend it to families. The room was not suitable for a family. The balcony was extremely small and not usable for sitting comfortably. Although I had booked a sea-view room, the overall condition of the room was disappointing. It was not properly cleaned, and the bathroom was poorly maintained. Several bathroom fittings were broken, including the hand shower for the toilet, which caused significant inconvenience. The breakfast was also below expectations. During my three-day stay, the menu was almost the same every day. The bread was not fresh, the quality and taste of the food were poor, and there was very little variety. There were also very limited Asian breakfast options. Overall, the hotel did not meet basic standards of cleanliness, maintenance, or food quality. Based on my experience, I would not choose to stay here again and would not recommend this hotel to others. The staff and the hotel's activity team were very unprofessional throughout our stay. We paid USD 140 directly for activities that were advertised to last approximately five hours. However, the activities ended after only three hours, and we were not given the full experience we had paid for. There was poor communication regarding the schedule, and we felt that we did not receive value for our money. When we raised our concerns, the hotel reception staff were not helpful and did not make any effort to resolve the issue. This lack of customer service made the experience even more frustrating. Another concern was that all charges were made in U.S. dollars instead of the local currency, which was inconvenient and unexpected. The check-in process was also extremely disappointing. We had to wait for more than two hours before receiving our room. This long delay wasted a significant part of our first day, and my family, especially my children, were very disappointed after such a tiring journey. Overall, the poor customer service, delayed check-in, and failure to deliver the activities as promised made our stay extremely disappointing. I would not recommend this hotel to other travelers based on my experience.

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Our stay at Arena Beach Hotel was disappointing and fell well below the standards one would expect when visiting the Maldives. The most concerning issue was the cleanliness of the room. We encountered cockroaches during our stay, which is simply unacceptable from both a hygiene and guest experience perspective. This alone raises serious questions about housekeeping standards and pest control procedures. The service was equally disappointing. While hospitality should be a defining characteristic of any Maldivian property, the experience at the restaurant was the opposite. Several interactions with staff members, particularly Ari and Anu, felt indifferent and at times unprofessional. Rather than feeling welcomed, we often felt like an inconvenience. The food was another major letdown. The buffet lacked freshness, variety and quality. Most dishes felt highly industrialized and repetitive, with little resemblance to the culinary experience one would expect in a destination renowned for tourism and hospitality. What makes this particularly frustrating is that the Maldives offers many excellent guesthouses and resorts that genuinely care about guest satisfaction. Arena Beach Hotel, unfortunately, did not demonstrate the same commitment to cleanliness, service or quality. Based on this experience, I would not return and would encourage prospective travelers to carefully evaluate alternative options before booking.

Service is good

The hotel was located next to the Bikini Beach, where guests could wear swimsuits and swim in the sea. The hotel offered a variety of water activities for guests to choose from, including a day trip to snorkel with nurse sharks, and photograph with stingrays and sharks near the beach. Our rooms was lovely with comfortable beds and balconies overlooking the beach. There was a bellhop who wasn't providing a service approached us and asked to leave good reviews specifying his name.

The property have great views, amzing restaurant and great staff. They charge in usd only. They don’t accept Maldives rupiya

Room air conditioner is not working, too much hot felt in the room

Nothing

Great location on the beach and met all our needs - tours were great and what we needed The noise from the beach was too much with live bands and DJs going on till 11am - not very peacful to relax .......

location right on the beach breakfast not so great

We literally had the best view ever - It was spectacular up on the highest floor overlooking the turquoise seas. The buffet breakfast was plentiful with many options and the dinner buffet was great value and food. They were not able to hand out beach towels at the front desk, they had to have housekeeping bring it to us which meant that we had to wait for them...not very efficient.

Nice and clean, location is great

Thanks to MR Sajit who made our stay unforgettable which his 5 star service and kindness

Thanks to MR sajid once again

I would like to say a big thank you to Arena Hotel for a wonderful stay. We spent five days there, and everything was very pleasant. The food was nice, room service was provided daily, and the room was clean with all facilities in good condition. I would especially like to mention the very warm, welcoming, and caring hotel staff. Everyone was willing to help, provide guidance, and always did so with a smile. I truly enjoyed my stay and hope to return to this hotel again in the future.

Overall stay was very good - hotel was in a great spot for the tours and beach.

Excellent stay - HIGHLY RECOMMENDED A fantastic experience from start to finish. The staffs were incredibly welcoming, friendly, and always ready to assist with any request. Specially Majitha from guest relations was amazing. He’s always ready to help with any request with a smile. Check-in was smooth, and I was pleasantly surprised by how clean and comfortable the room was. Housekeeping did a great job keeping everything tidy throughout the stay. restaurant, which was facing a white sandy beach served delicious meals with a good variety of options. Staffs at restaurants were amazing too. My daughter enjoyed the infinity pool on 10th floor of the hotel , right facing to sea and the beach. Overall, we had a wonderful time here and would definitely stay again. Highly recommended for both business and leisure travelers! “Every part of the experience made it worth it.” ??

Location is great and the hotel has improved Sewage smell in all room We were a family and we got separated in different buildings. People harassing you to in sneaky way when using the hotel beach-beds.

Location, view, friendliness of the stuffs. They let the guests wait longer before check-in and promote their excursion trips.

The Hotel was very Professional in its approach and the way it handled its clients and Guests… Buffet Breakfast was also Good!