Best Western Riverside Inn

Good

Keep up the great job and friendliness None

Great value for the price. It is an older hotel, but was clean and staff was friendly. Nice breakfast in the morning too!

Very friendly, professional staff. Very well maintained property. Excellent breakfast. Highly recommend!

It was very nice. The floor was rather dirty. My husband had white socks on, and they were dirty on the bottom walking on the floor, otherwise it was great, See above

Courtyard with pool was nice A little old, could be a little cleaner. Toilet clogged nobody available to fix it.

Shea is who u need to meet!! Awesome lady!!

SHEA IS THE BEST

SHEA!!

First of all it always smells soooooooi good. It’s never the same smell but it’s always unique in the best way!! All 3 ladies I’ve dealt with at the front desk were super friendly helpful and professional!! They went above and beyond to appease me and my stay. Ex: If I wanted to be close to a door, or the pool, or a parking area, even a type of shower they satisfied my request(s)! Highly satisfied and as stated in my previous review, Shea is my favorite and is the main reason I exclusively stay here while in town.

Nice beds were NOT comfy Smoking outside lead to smoke in our room and the ac unit right up against the bed lead to no sleep

Very close to I-75, so it was easy to find. Both desk clerks we met were extremely pleasant and helpful; Frances in the breakfast room was extremely attentive to keeping all the stations clean, neat and well organized. The breakfast choices were extremely well varied, fresh, hot and delicious - one of the very best we’ve ever encountered, and we travelled a lot! Also, breakfast area is very large and very attractive in shades of blue and lovely phots of Macon.

Very good

Very nice property. Beds were comfortable and room was clean. Breakfast was awesome!

The breakfast has really gone down hill. It used to be so good,now it’s greasy sausage and runny gravy!

Parking is plentiful. Room was very clean and plenty big for 3 adults and an 11 yr old for a short stay. Pool was spotless and in a perfect position in the center of the buildings. Breakfast was very tasty and items were being replenished the entire time. Cleaning staff were constantly cleaning and very nice. Front desk personnel were knowledgeable, friendly and fast. Couldn’t have asked for a better stay and will definitely stay there again if I’m in the area.

Passable

Very clean, staff was very nice and helpful, and the breakfast was decent.

Wouldn’t stay there again, if that is remodeled, the 90’s is calling. According to locals there used to be a dive bar there and sketchy people stayed there. You can feel the historic unholy atmosphere lingering.

It's a run down, dirty hotel. Carpet dirty and old. Bathtub didn't drain, mold spots in bathroom walls. Dead bugs not cleaned from light fixtures.