Hillside Inn & Suite

Excellent nothing more to says

Loved this place. To go breakfast bag was very nice too. Very quiet and comfy room with a homey atmosphere. Will definitely be staying here again!

Staff was nice and right off the highway Sheets had stains and the room looked badly remodeled

AC was ice col! Love it Convenient ice Machine Reasonable price

It was close to my work. No breakfast was served, and there was no information about when it would be. The toilet wasn't flushing, and some of the sockets weren't working.

The staff was very disrespectful like they didn't like My skin tone.

Good place for a stop over night. Right off Interstate 81. Fast food shops about 1 mile east of property. Two gas stations across the road with convenient stores.

Convenient location. Helpful Staff. Maintenance of plumbing should be addressed.

Room was decent & clean. The breakfast listed in the amenities was very misleading. A brown paper sack with a muffin, juice box and a cup of fruit. The layout of the place was challenging with having to go down 3 stairs for ground floor rooms from the main lobby. Idk the breakfast thing got me. Very misleading.

This is very obviously a residential hotel: a handful of ‘residents’ milling around the entrance and parking lot. The outside of the building is filthy, along with the windows, uncared for. My room was just inside the entrance door, which I was glad of. The room was clean, but as far as amenities, forget it. Two little slivers of soap, 1x2 is all you get. Coffee, no creamer. No breakfast to speak of, and the proprietor was not around when I checked out. The worst part was an EMERGENCY EXIT DOOR IN MY ROOM, there was no visible knob on the outside, but neither was there a lock. Because it looked unused, I had no idea if the alarm would go off if someone DID try to come thru. Not a good experience.

Toilet wasn't flushing. Staff was rude!

Exceptional

I was looking for an inexpensive place to sleep on my trip from NY to SC. Would I stay there again, most likely not.

The hotel room was clean and updated. The staff was helpful and courteous. The place was great

The HOT/COLD water in the bathroom sink were switched, I found out the hard way, as I was making my sports drink. Things happen when you are remodeling. The property is quiet, since there is a WV state police Barack next door. A/C, TV, & Xfinity, worked great. Bed was comfortable.

The rooms was clean but the AC unit was a bit loud.

Everything was fine.

The room was very clean and comfortable, however at times we could smell cigarette smoke although we were in a non- smoking room. Wish there had been atleast 1 pack of coffee in room.

Next to Highway 81 Let a great coffee but not a game changer

The room had a strong musty odor combined with a noticeable urine smell. Despite being advertised as a non-smoking room, it also smelled like stale cigarette smoke, making the room very unpleasant. Customer service was equally disappointing. Before booking, I called to ask about arriving before 1:00 PM, and the owner told me there would be no additional charge. However, when I arrived, I was told I had to pay an extra $35 for early check-in, even though the receipt stated the early check-in fee before 1:00 PM was $25. The information provided over the phone did not match what happened at check-in. I had booked online and felt stuck because getting a refund was not an option. If you are considering staying here, I recommend confirming every fee in writing before booking and being prepared for unexpected charges.