TownePlace Suites Dallas McKinney

There was no accessible bathroom for my accessible room. The bed was relatively high as well for an accessible room. One elevator was broke.

I have stayed at this hotel several times always like everything this time the only thing we didn’t like was the breakfast I hope they can work on it!

A

Overall we enjoyed our stay. The pool definitely needs to be cleaned and maintenanced.

I didn’t like that I couldn’t charge my phones and laptop

I booked a mobiliy assessable king with a sofa bed. THE ROOM WAS VERY SMALL. THE BATH WAS NOT HANDICAP ASSESSABLE. I certainly not stay there again. I will report this room to the ADA.

The staff at this location was second to NONE! One of the best stays I have experienced and I will be returning as a result!

The property was clean, safe and quiet. This location is my go-to whenever I am in the Mckinney area. The staff was friendly and helpful as well.

Showed up at check in time and they didn’t have any rooms available. Had families ahead of waiting to get a room. Elevators were a hit & miss if they worked. The staff didn’t have a sense of urgency to help anyone. Then breakfast ended at 9:30 but when we went down at 9 everything was empty & they didn’t replenish the food. The hotel stunk but the room was clean. I won’t return.

Very clean and nice staff

I would not recommend this hotel. When I called to report roaches in the room, they hung up the phone instead of addressing my concerns. Overall, I was uncomfortable and stated that I could leave rather than offering any another assistance as I was from out of state.

Good for business

It was a good hotel and staff was helpful when we ask for things. We have towels that were not clean twice in our stay, but I was able to talk to staff and get new towels. I enjoyed the breakfast once and was good . The bed was very nice and restful.

.

Superb

The property was clean and lively . A little outdated decor but it wasn’t terrible

Good

Exceptional

Lay lay is the best! I need to come to McKinney again. I will stay here.

Clean, easy access, nice place to stay. The so called “free” breakfast sucks. Or maybe it is the person taking care of the kitchen just doesn’t care. Ran out of coffee, eggs, yogurt, mix for waffles….with an hour to go being served. May not be everyday, but this happened to me.