Lestel Naha - Hostel

Exceptional people! I've felt so welcome. There was some renovation work going on. However, everyone at the hostel was doing everything possible to ease any discomfort that was caused. Great facilities, super clean, cozy bar. Just great! The male dorm room had 16 beds, which is a bit too much. However, I'm guessing this would be resolved at some poing in the future.

Good.

Unfortunately any good points were marred by the rude, arrogant behavior of the male staffer on the morning I checked out. When I asked about the discounted breakfast offered to guests (mentioned to me by the previous evening's staff) he not only denied there was a discount, he even tried to "upsell" me a more expensive breakfast. Later, I found a picture I'd taken of a screen from the check-in tablet where it mentioned the same discount. He again denied it, but said he would get back to me. He did not and when I got back to him before checking out he made up something about it being canceled 'because of inflation' - when I asked to speak to management to confirm, he refused and ignored me. It was quite shocking after the friendly service of the previous evening, and in Japan in general, hence the lowered rating.

It's a very cute space in a great location in central Naha close to the main shopping street but hidden away in a less rowdy area. The surrounding alleys are very cute and eclectic. Great for doing things in walking distance. The lounge and public areas are super comfy and spacious enough to chill or work in. The shower and bathroom facilities are clean and new. The staff weren't the warmest, they didn't give a particularly welcoming impression, but they weren't rude either.

Everything!

I like the soundproof quality here, so good! The common areas are really clean and tidy. But the bed and pillow is just way too soft. If you are just staying for a night to catch the morning flight, this place is real nice, worths every penny. Pillow and bed is not supporting enough.

Clean and comfortable dormitory Smelly and a bit messy at the common room

Pleasant

Connected to omicho market, above a cafe/bar/restaurant that is clean and easy to spot! The design layout is so fun and comforting.

They are free standing bunk bed with pull down black out blinds on the bottom or curtains up top. I was on the top bunk. The guest on the top bunk across from me had her light on from 5am- 2am every day and night. The room was day time bright all the time and made it hard to get a good sleep. I asked her to turn off the light but she would turn it back on 15min later.

We stayed for 1 night with 3 school going kids. The location is great, inside the market/arcade and within 30mins from the road, so taking a taxi wasn’t too hard from the hotel. There is also plenty of nearby parking spots. We had the family room (2 double beds plus 1 single bed) with shared bathroom. The bathrooms and showers were surprisingly very clean and neat. So using shared facilities was no inconvenience at all for this short stay (and this comes from someone who avoids having to stay in dorms or shared bathrooms at all cost!). We had stayed at the same hotel a week earlier in the too floor room with private attached bathroom and that bathroom was very stinky and mouldy (I made another review separately). So I actually preferred the shared bathrooms! The bedroom itself is clean and comfy but I would like to have more furniture to place and keep things or hang clothes. There is no wardrobe, no night table. Only beds, a sofa, 2 chairs and 2 wall hooks. For a 5-pax bedroom this is not enough. All our things were lying on the floor which is very messy. Also the walls are not soundproof at all. I heard all the noise from the streets and corridors at night. But otherwise staff are very friendly and helpful. I hope they improve the facilities, then it will be a very good accommodation!

I would love to give it a perfect rating. The staff were extremely friendly and helpful. There’s a lot of good facilities and the common toilets were clean as of usual Japanese standards. The food was good too. The interior is pleasant and calming. And kids enjoyed playing with the toys provided and the “secret” room/corner. Our family room was also very big, with 3 rooms actually, 2 super-single beds and 2 futons beds, and a spacious living room. So everything was fine, EXCEPT my ultimate turn-off: BLACK MOLD: very bad black mold on the walls AND floors, including the pungent smell that result from it in our en-suite bathroom. I couldn’t stand going to the toilet and taking a shower. It made me sick and I hated it. I could even do with the half-working shower head (which I didn’t manage to turn on properly), but the extreme bad odour and black mold, that to me is a BIG NO-NO. I will not recommend it nor would I wanna stay another night there only because of this. I sent feedback to the management and they said they would do something about it.

Superb

Great location and cute cafe Basic but has what it needs

Too noisy to sleep well.

Exceptional

Everything A ok !! Great

Super convenient place very clean and excellent staff! All good

The beds and facilities were great, no complains. I also met some other travelers, which made my stay great. I initially lost the key for my locker, and replacement would've cost 5000 yen. I felt like this price was a bit excessive, for just copying a key. I stayed around new years, and the cafe was closed for the duration of my stay, but I wasn't told beforehand.

Superb