Albergo Palazzo Decumani

Good and central location to the Historic Center, train station and everything. Liked our room a lot with double French doors that opened at the front of the hotel. Bright and breezy … Barbara who greeted us on arrival was fantastic at the front desk. Also another female member of the team was very helpful with recommendation etc. breakfast was very good too. The towels and linens all clean and white. Room was always clean and perfect. The hotel was exactly what we expected. It is not in a posh area … it is the real real in Naples.

Perfect location and lovely staff. Terrific full breakfast and the rooms are large and comfortable.

The staff is great. The breakfast is amazing and delicious! Our room was very comfortable. The AC quit working. There was a switch on the window to shut the AC off if the window is opened (understandable). We had not opened the window but the switch had malfunctioned and we had no AC. The staff helped us troubleshoot the problem.

Breakfast was amazing and the staff were welcoming and helpful.

We had good stay at Albergo Palazzo Decumani for the first time. The hotel is in a good location, just a short walk from the heart of Naples and very close to Spaccanapoli, the famous pedestrian street that makes exploring the historic center easy. However, the neighborhood is typical for Napoli, a bit run down. For two nights we stayed in Superior Room. It was spacious, and the bathroom was also large and comfortable. Directly across from the hotel is Pizzeria La Figlia del Presidente, one of the best-known and excellent pizzerias in Naples. The front desk staff were very kind especially Barbara, who was extremely polite, warm, and very helpful throughout our stay. One of the cons there is no tea or coffee maker.  One important point for future guests: we also stayed one night in a Classic Room in the same hotel, and the experience was quite different. Although the room itself was large, it had no real outside window—only a window facing an internal stairwell—which made the room feel dark and somewhat claustrophobic. For that reason, I would strongly recommend booking a Superior Room rather than a Classic Room if staying at this hotel. I did not realize that the “ Classic” room had no proper windows. There was one facing a dark, dank stairwell. No water , coffee maker or tea facilities.

Is very accesible to the historical zone and shop and dinning The outside surroundings with many graffiti is part of the culture in the area and they are everywhere

Location. Cleanliness, Bathroom. All were good. Room was comfortable and stylish. Breakfast buffet was good and the lobby had a style as well, with a remarkable glass chandelier that filled several stories of the stairwell. Front desk staff were cool to the point of unfriendliness, and that extended to a lesser degree to the dining room staff as well. It was not a welcoming hotel. There were no handrails beside the stairs from the reception level to the hotel entrance. Everyone commented on this absence which extended to other staircases as well. The television/entertainment set up was almost impossible to use. Two "wands" and a box beneath the screen had to be used, and no one in my group succeeded in making it work. There was no guide to the channels available in English. There was no coffee maker provided in the room of this four star hotel, and the coast hangers in the closet had to be separated from the track, a cheap touch in a four star hotel, and an irritation.

Good location, clean rooms, helpful staff Unable to lock room 106 door

Very nice, rooms a nice size, great breakfast

The hotel was in a great location. Easy to walk to a lot of things, but easily accessible by metro. My room was spacious, clean and had ample storage to unpack and settle in.

The access is very limited. If you have kids is very difficult to get into the Hotel because the stairs in the main entance.

Location, rooms and breakfast were good. No coffee and tea facilities in the rooms.

Hotel Palazzo Decumani is a beautiful hotel with elegant rooms and exceptionally friendly staff

The location and the staff were great. The building was quiet despite being on a small piazza. The beds and pillows were extremely uncomfortable. The pull out bed had a metal bar that pushed through the thin mattress making it unusable.

The pillows were a bit hard and uncomfortable and the WiFi was terrible

Breakfast room was so small

The location was really good, although the bedroom, a junior was dark, despite me asking for a bright room....although maybe that because all the junior suites are located on the same side of building. Having said that it was a very comfortable room, with a very compfortable double bed. And the staff were all lovely, especially Gustavo! Unfortunately the breakfast let the hotel down a little. Nothing had much flavour, even the fruit compot. The juice was made from a concentrate. Sometimes the flavours were a little off, like the scrambled egg was distinctly fishy for some reason, and the natural youghart had a peculiar taste one morning. So we really stuck to the bread and cheeze...although the fritatta was was nice. The selection was wwide, but it was just lacking finese.

It was very walkable to shops and restaurants Bus stop in front of the hotel which is good, but the crowd seemed as if they were homeless

Most uncomfortable beds we ever tried to sleep on

Great location. Pillows and sheets a little starchy.