Hotel Manhattan, BW Signature Collection

Classic small-town feel where the front desk clerk also seemed to be running the restaurant and somehow made it all work!

However, the bar area in the lobby was exceptionally hot. Our room was also very warm… we had just spent the day at the local waterpark, in the sun all day and when we went to our room in was so hot. The air was set on 78, we bumped it down and it finally cooled down around 2 am. The card/card reader for the room was temperamental and would only open if you quickly opened the room while keeping the card on the reader. The handheld shower head didn’t work, there was no ice bucket and the drinking glasses in the little kitchenette were dirty and full of dust. I think with some adjustments, this would be a fantastic hotel, however I wasn’t totally pleased this go-round.

Great stay with pets. Staff were very friendly.

Very clean and nice establishment. Kind staff and great food and drinks. Will be back.

Loved the hotel & check in was pretty quick. The power did go out while there but the staff was informative & provided complimentary breakfast the next morning

Sofa bed was a little rough and lacking, but other than that everything else was perfect.

Staff was super friendly and helpful

Checking in was very inconvenient. Everything was done via video. I had to scan my identification and prepare my key card. Room was humid and hot once we got into our room. I know it was only for one night but never again will I stay here.

Clean rooms and excellent AC unit. Curtains blacked out the sun well. No issues with check in. Easy and hassle free

The remote turned the TV on but did not operate the TV functions. The telephone was also not working.

No continental breakfast

Could do better updates

The staff here were amazing and it’s great having a Dickeys BBQ onsite.

The staff were excellent

It was bad

My stay was a 4-night, 5-day visit, and unfortunately, it did not meet expectations. Prior to arrival, I was in communication with someone from the hotel who asked if I needed anything additional. I requested extra towels since there were four of us. However, upon arrival, no extra towels were provided, despite being told they had already been sent. That evening, I noticed the shower heads were visibly dirty and dull. Additionally, the handheld hose meant to help bathe my child was broken, which made things very inconvenient. Since we had already unpacked and were exhausted, we chose not to request a room change. The next morning, housekeeping knocked very loudly and persistently. I explained that everyone was still asleep and asked if she could return later, but she refused, stating she had too much work and could only clean immediately. I then asked if she could at least provide extra towels and take the dirty ones. She said she didn’t have any at the moment but would return with some. She never came back. I even ended up sweeping the room myself after briefly borrowing her broom. The following day, we left early and returned around 11:40 PM to find the room had not been cleaned at all—trash was still there, and again, no extra towels had been provided until I requested them once more. This was our second time staying at this hotel, which made the experience even more disappointing. The mini fridge did not work—we bought ice cream, and it melted instead of staying frozen.

Staff was very friendly. First impression was good, but after looking a little harder you recognize areas for improvement. Rooms are a little worn. Holes in some of the bedding. Only 2 thin towels in bathroom. I’d stay here again, just with more realistic expectations.

The room was very clean. The staff was so friendly I felt at home.There was a breakfast bar where you could buy your breakfast. It was priced reasonably considering the cost of living.

Needs deep cleaning and updating.

Front desk staff was very friendly and helpful. Room was clean and the beds were so comfortable. Showers had great pressure and clean.