The Brooklyn

The a/c didn’t work and the room wasn’t cleaned. There was dust on the furniture and appliances and stains over the couch.

whatever breakfast it says is included. forget about cause it doesnt exist. & the security deposit is not 20$ per person. it’s 100. so make sure you have that on hand in cash or else.

Nothing. Horrible place

Pleasant

It’s was extremely hot. No a/c. And hotel staff unfriendly

Complete dump. Don’t embed fooled by pictures, the hotel was old, dirty and in the bad side of the street if you know what I mean. I booked a King size bed and they said they only had a smaller room available with AC. No apologies from staff, no roller bed available just couldn’t care less. The room was noisy and smelled bad (smoking).

I stayed for 15 minutes and decided the money saved there is not worth it. It's also worth mentioning that the part of town where this hotel is is pretty rough. Should be fine during the day, but it's pretty scary at night.

There was NOTHING to like! Phone didn't work; shower didn't work; it was dirty; there was NO AC in the height of a NY summer; the security didn't work properly; there was mold in the bathroom and in the ceiling; the bulb in the lamp had a lot of fuzz; the bed had holes in the bed cover

No ac

Horrible place I do not recommend. The place is dark and dirty with things falling apart and looking like it hasn’t been swept or mopped in months. We get informed while checking in that the entire hotel does not have working AC, the lobby does however, and that they can give us a box fan. 3 people in a large room and only one fan is ridiculous. Wasn’t going to offer 20% off until we asked. The room was dirty, they have a run down couch with an insane amount of stains, microwave has no plate, toilet is barely functioning, while the room is 91 degrees and we get a second fan sent up. The second fan was covered in dust. This place is horrible, stay away.

Bad

The Air conditioning was out in every room except the basement. The guy in the room next to us had a raging party in the middle of the night and it took three visits to the front desk and over an hour and a half for the staff to come down and do something about it. It was one of the worst hotel experiences I have had.

Soft beds No ac working for over 45 days extremely hotter need a or stop renting rooms till a is fixed not health

A/C unit didn’t work in room. Made it hard for myself and my 2 year old daughter to sleep.

Not in a good area and it doesn't feel safe. The room was not clean and was not in a good condition. We couldn't stay there another night! We couldn't get our refund back at the front desk.

Air conditioning was broke

When I arrived the staff at the front desk told me the air conditioning was not working in the building. When I asked for a refund the staff told me that he could only refund me up to 30%(which they never did) without the manager present. Nobody could tell me when the manager was coming in for his or her next shift either. Lastly when entering the hotel room there were at least 10-20 flies buzzing about the room. I would not recommend staying here

We arrived to find the AC in our room was broken. The only fix offered was to split our group into two windowless rooms in the basement. That was the welcome. It went downhill from there. No hot water for the entire stay. The rooms were bare to the point of feeling unfinished, with barely any sheets on the bed. Room numbers were printed on scraps of old paper, which tells you how much care goes into this property. Nothing here felt like a functioning hotel. Working climate control, hot water, clean linens, a door you can actually identify by number: all of it was either broken or missing. Staff had no real solution, just a downgrade presented as an accommodation. If the rate looks reasonable, understand what you are paying for. Brooklyn has plenty of options that deliver the basics. This one does not.

I arrived around mindnight and waited almost an hour to check in. The hotel did not have AC (all rooms, not just mine), when I finally got to my room - there were no towels in the bathroom! In addition to all this, the toilet made constant noise.

The staff was friendly, but the overall experience was a bit disappointing. We arrived shortly after 3 and the room wasn’t available until shortly after 5. (It was heavily booked because of the World Cup but also the A/C wasn’t working, and we waited for a room on the second floor rather than basement or third floor. Hotel staff did give us a fan. The fridge in the room didn’t work. We did have towels though and the room was spacious and quiet at night.