The Premier Hotel

Location Noisy air con unit outside room

Passable

Poor

Good room Nothing 8

Disappointing

No meals available due to renovations, but on previous stay, meals were awesome with great selection. Beds were comfy as, quiet rooms with hardly any road noise considering it is situated at a 5 road junction. Hotel is in walking distance of the Newcastle Entertainment Centre which is a bonus, staff very helpful. The bathroom was a little mouldy and we had a cochroach visit in the bathroom (minor issues), other then that everything was great. Will stay again.

location was great for us. thought it might be noisier than it was. for a pub was surprisingly quiet. bed comfy. hot water took FOREVER to come through in the shower and handbasin. my husband gave up waiting for hot water and started having a cold shower (no way known would i have done this) and was almost done when it started to warm up a bit. a lot of water was wasted waiting for it to become warmer, let alone hot. same deal with the hand basin. i gave up and washed my plate up in cold water. shower floor and edging to walls needed a good scrub to remove black mould. Room itself was clean, just shower needed a good clean.

Very good

close to entertainment centre

Superb

Location was good. Bed was comfy. No fridge in the bedroom. Mould in the shower.

Proximity to train station, reasonable price, facilities, clean, comfortable Lots of renos happening, a bit noisy

It was quiet you couldn’t hear noise from down stairs It felt a bit sketchy there was a while in the wall The bed squeaked I was a bit worried the bunk would fall it moves a lot

I didn’t take breakfast(not a morning person)but the stay was great and the renovations were no issue for me.Staff terrific! I would have enjoyed eating at the place I was staying (big noting !)but I knew beforehand that there was no dining room for the time being.nothing i didnt like !

the staff were friendly we were in Room 2 with a new bathroom, where the shower water flowed out of the shower & across the smnall floor area in front of the toilet & handbasin. At around 4pm on the Friday afternoon he shower water had to be run for 20 minutes till it became warm ... later that evening and on the next morning it was hot. I had booked a second room and listed i had a child in that room. The property was inappropriate for a 3 year old due to renovations and the child not allowed in any other area then the bedrooms. The renovations were for the bistro area & we were not aware that this was happening and that there was no eating area at the Hotel. There was also nothing within walking distance from 3pm on the Friday afternoon, except a service station across the road.

The staff were friendly and helpful they offered me a refund back for 1 night accommodation from 3 nights stay ! Convenient location apart from renovations happening There doing renovations I totally understand but we weren’t told about that or that there would be parking issues as there wasn’t any parking space available as the builders are using them had to park down the street not close by . They were making noise the builders in the morning and woke us up and the builders turned off the water in the morning and we wernt even told before so we couldn’t have a morning shower or anything clean teeth etc flush toilet . Bathroom drain wasn’t working properly bathroom floor flooded from the shower right up to the door way My daughter kicked her toes on the lip of the bathroom floor step uneven huge gap with the step into. Bathroom entry

Exceptional

Receptionist was pleasant There were no facilities. No fridge, microwave or crockery and nowhere nearby to eat.

No hot water

Location was close to where we were going Had issues with opening the door and had to get bar staff to open it for us each time and there was no hot water at all