SpringHill Suites Marriott Norfolk Old Dominion University

Breakfast was great, staff was helpful and very respectful. Room was huge. I love large rooms.

Conveniently located near ODU.

Room was ok, Bed was extremely uncomfortable and small. The halls and area was not great.

Breakfast was perfect I am used to Spring Hill suites having plates, dish detergent, and kitchen supplies, but none were available. Went to desk get salt and pepper.

Pleasant

Passable

Good

Room wasn’t cleaned, had to request clean linen and towels and was charged an additional 254.00 after checked out and room was paid for in advance

Good

N/a clean room no hair dryer.near the school. Thank you.

Breakfast was adequate. Bathroom had dripping shower head and small amount of water seeping/splashing from tub. Price was atrociously gouged for event next door. Should have been illegal for the condition of the room and property.

Location was great. Staff was friendly. Carpet was dirty.

Location Staff/service not friendly or helpful. Breakfast was terrible. Air conditioning was not cool. Beds were uncomfortable.

Location across the street from the Barry Manilow Concert at the Chartway Arena. Parking was convenient. Staff told us they had oversold and it took awhile to check into a room even though we had a reservation and paid well in advance.

Very good

Staff was friendly, room was clean and spacious, breakfast was good. On site bar & restaurant. We will stay there again.

Cross the street from my daughter college No problem

Unfortunately, this hotel is quite rundown. The windows were so filthy you couldn’t see out, the furniture was beat up and the carpet old and dirty. I was there for 7 nights on business and my room was only vacuumed once. One time they took the dirty towels out and didn’t replace them. The drink machines were not working on two floors, when I asked the front desk if they knew about this, they shrugged. Poor customer service and a poorly managed property.

The Staff Steal your belongings, they dont clean rooms, and there a grumpy lady that works at the front desk that lies.

The cleanliness is very much appreciated, the ambiance inside the hotel and rooms are well maintained and appealing.